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How to Check Which Version of the Updox Printer You Have

How to find the version number of the Updox Printer on your Windows computer, and how to install an update when one is available.

How do I check my Updox Printer version?

  1. On your Windows computer, click Start or the search bar, and type updoxprint.

  2. Click the updoxprint app to open it.

  3. Click Settings.

  4. Look for UI Version near the bottom of the Settings window. That's your Updox Printer version.

I see "Oh snap! No pdf specified." Is something wrong?

No. That message is normal when you open the Updox Printer app directly instead of printing to it. Click Settings to continue.


What else is shown with the version?

Field

What it shows

UI Version

Your Updox Printer version

Driver Version

The printer driver version

OS Version

Your computer's Windows version

Tip: If you're contacting Support about the Updox Printer, include your UI Version and OS Version.


How do I update the Updox Printer?

If an update is available, you'll see "Heads up! An application update is available!" at the top of the Settings window.

  • Click Install now to update right away.

  • Or check Install updates on app exit to install updates automatically when you close the app.

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