FAQ [ENGLISH]
The More You Know
By Beast1 author87 articles
- How does the Beast app work?
- Where can I pick up the vehicle and where can I return it to?
- Do I have to pay a deposit for the rental?
- When will my deposit be returned?
- What is the amount of the deductible in case of an accident?
- Does the battery indicator portray actual driving range?
- Does Beast have any mileage restrictions?
- If I have just received my driver’s license/permit and use a "green maple leaf" or am just a young driver, can I still rent a Beast vehicle?
- Can I rent a vehicle from Beast if I have a foreign driver's license?
- Can I travel abroad with a vehicle rented from Beast?
- Am I allowed to drive a Beast rental car in the bus lane?
- Can I listen to loud music in a Beast vehicle?
- Can I drive on circuit tracks and on other roads or complexes meant for motor sports?
- Can I go drifting with a Beast vehicle?
- Does Beast have a customer support number I can call?
- Can I smoke in a Beast vehicle?
- Can I transport pets?
- Is it possible to just go on a short test drive?
- Is Beast affiliated with Tesla?
- Can I delete my account?
- How long is one rental day?
- Can I cancel my booking and get money back?
- Why can't I open the glovebox?
- Is the service available 24/7?
- Where do I find the car keys?
- Can I allow someone else behind the wheel during my rental?
- How should I clean the center console screen?
- During what times can I pick-up and return the vehicle?
- How do I activate autopilot?
- What is autopilot?
- Can I activate autopilot while driving in the city?
- Can I charge my phone in the car?
- Can I charge my laptop in the car?
- Can I deactivate traction control on the vehicle?
- How can I pay for the rental?
- I left the windows of the vehicle open, will they close themselves?
- What is Beast's position and fines for driving under the influence (DUI)?
- The vehicle got damaged during the rental, does insurance cover all damages?
- The tire got damaged, what is the amount of contractual penalty?
- The rim(s) got damaged, how do I cover the repair costs?
- What happens if I cheat the identification process or impose as someone else?
- I forgot my stuff in the car, but already ended the rental. What should I do to get my things back?
- What happens if I don’t manage to return the vehicle on time?
- I discovered a damage on the vehicle that I didn’t cause, how should I proceed?
- I think I got a speeding ticket through a speed camera, what should I do?
- What should I do when I get a flat tire?
- What happens if the vehicle breaks down and I get stuck on the road and need assistance?
- What do I do if I lost one of the vehicle’s charging cards or chips?
- I drained the vehicle’s battery completely, what should I do now?
- What do I do if the vehicle is out of windshield washer fluid?
- The police pulled me over and asked for vehicle documents, what should I do?
- What happens if there’s an accident and I don’t notify Beast appropriately?
- I accidentally lost or destroyed the accessories in the vehicle, what do I do?
- What do I do if my rented Tesla suddenly becomes completely unresponsive?
- How to charge a Tesla?
- Do I have to pay to charge a Beast vehicle?
- What should I do if I cannot detach the charging cable from the vehicle?
- What are the penalty fees for returning the vehicle with low battery?
- What happens if I forget to put the charging cable or adapter in the vehicle?
- Is there a place where I can see the locations of existing electric car chargers?
- Do I have to fully charge the vehicle before I return it?
- Does the vehicle come with all necessary equipment for charging?
- Can I fully charge a Tesla’s battery?
- I want to charge the vehicle at home with a home charger, what should I know?
- Can I charge someone else's vehicle with the charging card in the Beast?
- Is there an ice scraper and a snow brush in the vehicle?
- If there’s snow on the roof of the vehicle do I need to clean it before I start driving?
- How do I use the ice scraper and snow brush correctly?
- Can I use chemical products to melt the ice and snow off the vehicle?
- How much is the vehicle's battery capacity impacted during cold season?
- Do Beast vehicles always have appropriate tires for the season?