Summary
When you install (or reinstall) the Mobile app, Complete & Print is not available when you close the Work Order. By default, this is turned off when the app is installed.
Key Points
Tap the menu and go to Settings
Enable the print function
When closing a Work Order on the Mobile app, the choice to Complete & Print is not available.
This occurs when Print is not activated in your settings as shown below.
To resolve this:
iOS
Tap the menu in the upper left
Tap Settings
Tap the Print slider and slide it to activate printing
4. If you are using AirPrint, slide that one across as well.
5. Tap Save
Android
Tap the menu in the upper left
Tap Settings
If the print is off, tap it turn it on
Printer Model needs to be Open PDF via
For both, tap Save in the upper right. Complete & Print is now available.