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How To Create A Lead

Why This Matters

Leads are the lifeblood of your business. Creating and managing them efficiently in SubcontractorHub means no potential customer falls through the cracks — every opportunity gets tracked, followed up on, and moved toward a sale.

What You'll Need

  • Admin access to SubcontractorHub

  • A web browser (Chrome or Edge recommended)

Step-by-Step Instructions

Step 1

Click on the “Leads” tab on the left-hand side.​

Step 2

Click on the “Add Lead” Button.

Step 3

Fill out the lead’s personal information:address, name,andcontact information. You can also assign asetterto the lead. Some information may be required fields set by your organization.

Step 4

In the basic information section, you can select thejob type,lead sourceand select a connectedEPC installerfor the lead’s project (if applicable).​

Step 5

Click “Save”.

Step 6

You can now view your lead in the Leads tab.​Note:Setter and closer information for a lead can be updated based on roles, ensuring visibility is restricted according to your organization’s hierarchical needs. Setter:The team member responsible for contacting the lead, qualifying them, and booking an appointment with a closer. Closer:The team member responsible for presenting the proposal and finalizing the sale with the lead.

Real-World Example

💡 A roofing company creates a new lead in SubcontractorHub as soon as a homeowner fills out their website form. The lead is instantly assigned to the next available sales rep, who calls within 5 minutes — beating the competition every time.

Pro Tips

  • Start small: Test this feature on one project before rolling it out company-wide.

  • Need help? Contact SubcontractorHub support — they're always happy to walk you through it.

  • Bookmark this guide: Come back anytime you need a quick refresher.

Troubleshooting

Problem

Solution

Setting doesn't appear

Make sure you have admin access and the correct permissions enabled.

Changes not saving

Refresh your browser and try again. Check your internet connection.

Feature not working as expected

Clear your browser cache or try a different browser. Contact support if the issue persists.

Change Log

Date

Change

May 2026

Rewritten for clarity; simplified language for non-technical contractors; added images and troubleshooting.

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