Why This Matters
Leads are the lifeblood of your business. Creating and managing them efficiently in SubcontractorHub means no potential customer falls through the cracks — every opportunity gets tracked, followed up on, and moved toward a sale.
What You'll Need
Admin access to SubcontractorHub
A web browser (Chrome or Edge recommended)
Step-by-Step Instructions
Step 1
From the main menu, open the“Manage Database” dropdown and select“Database”.
Step 2
Select the “Page Layout” option. Adding Custom Fields
Step 3
Click "Custom Fields" and choose the "Lead" category to begin creating fields.
Step 4
Click “Add”.
Step 5
Fill out the custom field details.Note:In the“Label” field, enter the name of the field (e.g.,City).The“Key” will automatically generate. The key is a unique identifier used to collect and store data in SubcontractorHub’s backend.To make the field obligatory (marked with a red asterisk), select“Yes” in the“Is Required” dropdown; otherwise, select“No”.Select the field type in the“Type” dropdown. Types includetext,text area(a larger text box),file,dropdown(in which you can add dropdown options),date and time,numberorcurrency.In the“Predefined Values” dropdown, you can select a value, which will autofill your custom field. For example, selecting the“city” value will autofill the lead’s city, without having to enter it manually. Predefined values vary greatly, allowing you to pull data ranging from thecontact nameto thepercentage of the contract price(if the lead converts to a customer and a deal is closed).
Step 6
Click “Save”.
Step 7
Click the"Edit" icon on the left to enable or disable a field.
Step 8
Click the"Edit" icon on the right to update the field details.
Step 9
Click the"Delete" icon to delete a field. Adding A Page Layout
Step 10
Click on the “Lead” category under the “Layouts” section of the “Page Layout” tab.
Step 11
Click “Add”.
Step 12
Enter thenameof the page and assign it to arole.
Step 13
Click “Next”.
Step 14
Click on the “Add” button on the “Custom Sections” bar to add a section to the layout.
Step 15
Name the section and click “Add”.
Step 16
Click on astandardorcustomfield and drag it into the custom section to add it.
Step 17
Click “Save”.
Step 18
You can now view the custom page layout.
Step 19
Click on the"Edit" icon to enable or disable the page layout. Click on the"View Detail" icon to view the layout details and edit if necessary.
Real-World Example
💡 A roofing company creates a new lead in SubcontractorHub as soon as a homeowner fills out their website form. The lead is instantly assigned to the next available sales rep, who calls within 5 minutes — beating the competition every time.
Pro Tips
Start small: Test this feature on one project before rolling it out company-wide.
Need help? Contact SubcontractorHub support — they're always happy to walk you through it.
Bookmark this guide: Come back anytime you need a quick refresher.
Troubleshooting
Problem | Solution |
Setting doesn't appear | Make sure you have admin access and the correct permissions enabled. |
Changes not saving | Refresh your browser and try again. Check your internet connection. |
Feature not working as expected | Clear your browser cache or try a different browser. Contact support if the issue persists. |
Change Log
Date | Change |
May 2026 | Rewritten for clarity; simplified language for non-technical contractors; added images and troubleshooting. |



















