How to Recover Your Account Username or User ID if You Forget It?
If you forget your Baji Live (BJ) account's Username or User ID, there is no need to worry.
For security reasons, you cannot recover the username yourself. The only way to recover or retrieve it is to contact the Baji Live Customer Support team directly.
What to Do to Recover Your Username
To successfully recover your username, please follow the steps below:
Contact Customer Support: First, contact one of our representatives through Baji Live Live Chat or Customer Support.
Verify Your Identity (Identity Verification): The customer representative will ask you some questions to verify the true ownership of your account. To find your username, you must provide the following information correctly:
Registered phone number: (This is the most important and mandatory information).
Full Name: The name you used when registering the account.
Email Address: The email address associated with the account.
Date of Birth: The correct date of birth provided on your account.
Additional Information (If required): In some cases, the representative may also ask you the following questions to verify your identity more quickly or specifically:
Last Deposit: When was your last deposit and what was the amount?
Last Withdraw: When was your last withdrawal and what was the amount?
Last Bet: What game did you last place a bet on?
Next Steps
After you provide the above information correctly, our customer support representative will find your account's correct username from the system and inform you.