Summary
Appointments in the Work Pool are usually not viewable when searching near the end of the month because the date filter ends at the end of the month
Key Points
Click the Filter List link
Update the date filter to the following month
This happens near the end of the month because the date filter ends at the end of the month. Click the Filter List link, extend your end date filter out and click the Filter button.
Also see Work Pool - getting started
Also see Bulk print future Work Orders/Work Pool
Also see Work Pool - printing it for a specific month