Account
Manage your profile, settings, and account details.
AstroPay Ombudsman – How to Reach Us (BR)
Identity Verification Required to Lift Account Restriction
How Astrotag works for transfers between contacts
How to Submit Proof of Income (SOF) in Brazil
Proof of Income (SOF): Everything You Need to Know
Proof of Income (SOF): Everything You Need to Know - Not applicable for Brazil or Argentina accounts.
When is IOF tax charged in Brazil?
Does my AstroPay digital wallet have an account number?
What is the AstroPay Wallet?
How to declare your AstroPay account in your income tax return?
Phone support
Your wallet is moving to a new app — What You Need to Know
Stay Safe: AstroPay Does Not Offer Loans or Credit Cards
Why is my AstroPay account restricted?
Why am I being asked to upload a proof of address?
Why am I being asked to do a facematch?
How your balance is rewarded
How is the daily cashback calculated?
When will I receive my cashback?
My account was restricted due to duplication
Reactivating a Suspended or Closed AstroPay Account
My CPF is irregular. What should I do?
Automatic Balance Adjustment
Judicial Account Block
AstroPay Affiliate Program
Account Cancellation
Bank Statement
Market Shutdown – Ending Operations in a Country
What do I need to know and do before closing my AstroPay account?
What if I can’t activate my eSIM?
Currency Exchange – How does it work?