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eBallot Essential Knowledge Base
eBallot Essential Knowledge Base
Answers to commonly asked questions about your Pro or Premium account
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47 articles in this collection
Written by
John Saliba,
Sadaf Khan,
and
Alex Hay
The Dashboard
The Voter URL
How your voters will access their respective ballot(s)
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Written by
Alex Hay
Updated over a week ago
Ballot Classifications
Types of ballots and their definitions
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Written by
Alex Hay
Updated over a week ago
General Platform Information
Customize Your Voter Login Screen
Choose what your voters see when they visit the Voter URL
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Written by
Alex Hay
Updated over a week ago
What Will My Voters See When They Vote?
All about the voter experience
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Written by
Alex Hay
Updated over a week ago
Ballot Setup
Guide to Ballot Setup
The most important things to consider when setting up your ballot
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Written by
Alex Hay
Updated over a week ago
Question Settings Definitions
A complete list of all question settings and what they mean
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Written by
Alex Hay
Updated over a week ago
Choice Type Settings Definitions
A complete list of all choice type settings and what they mean
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Written by
Alex Hay
Updated over a week ago
How to Create Ballot Questions
The questions tab is where you determine what is to be voted on
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Written by
Alex Hay
Updated over a week ago
How to build and launch a nomination ballot
Nomination ballots let your voters nominate candidates from a list or write-in their choice
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Written by
Alex Hay
Updated over a week ago
How to Build a Ranked Choice Ballot
Build and launch a ballot with ranked-choice questions
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Written by
Sadaf Khan
Updated over a week ago
How to Create and Launch a Weighted Ballot
Learn about what a weighted vote is and how to set one up
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Written by
Sadaf Khan
Updated over a week ago
Create Candidate Profiles
How to make resumes, headshots, and bios available to your voters
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Written by
Alex Hay
Updated over a week ago
How to set up a proxy statement
Let voters assign someone else to vote on their behalf
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Written by
Alex Hay
Updated over a week ago
Anonymous Voting
What it anonymous voting means and how you can enable it on your ballot
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Written by
Alex Hay
Updated over a week ago
Master Ballot Settings
How to Copy a Ballot
Make a copy of an older ballot to quickly create a new, similar ballot
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Written by
Sadaf Khan
Updated over a week ago
Guide to Master Ballot Tools
All about the Master Ballot tools: Copy Ballot, Check List, Test Ballot, Activate Ballot
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Written by
Alex Hay
Updated over a week ago
The Check List
Use the Check List to confirm settings and ensure your ballot's completeness
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Written by
Alex Hay
Updated over a week ago
Testing Your Ballot
Perfect your vote before you launch it
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Written by
Alex Hay
Updated over a week ago
Activate Your Ballot
Launch your ballot, live for your voters to see
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Written by
Alex Hay
Updated over a week ago
Voter Import
Guide to Uploading Your Voter List
Upload your list of voters to your account and add them to your ballots
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Written by
Alex Hay
Updated over a week ago
How to Use Filters
Segment your voter list into groups and restrict voters to specific ballots
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Written by
Alex Hay
Updated over a week ago
How to Fix Voter List Upload Errors
The most common voter list upload errors and how to fix them
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Written by
Sadaf Khan
Updated over a week ago
Voter Notifications
How to set the standard text for one-off emails
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Written by
Alex Hay
Updated over a week ago
How to send one-off emails to individual voters
Send an email to someone on your voter list
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Written by
Alex Hay
Updated over a week ago
Guide to Voter Notification Emails
Send notifications to let your voters know about the vote - straight from the platform
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Written by
Alex Hay
Updated over a week ago
Merge Fields for Email Notification Campaigns
All about what merge fields are and how to use them
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Written by
Alex Hay
Updated over a week ago
Results & Analytics
All About Your Results & Vote Analytics
Get deeper insight about how your vote turned out.
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Written by
Alex Hay
Updated over a week ago
Account Settings
Get More Email Campaigns
Purchase additional campaigns to send reminders to your voters.
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Written by
Alex Hay
Updated over a week ago
Add Additional Voters to Your Account
Need more voters than what you signed up for?
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Written by
Alex Hay
Updated over a week ago
Add Sub-Administrators to Your Account
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Written by
Alex Hay
Updated over a week ago
Download Your Invoices
View and download your monthly invoices
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Written by
Alex Hay
Updated over a week ago
Upgrade Your Account to Premium
Gain the benefits of weighted voting, question filtering, sub-administrator access, and more.
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Written by
Alex Hay
Updated over a week ago
Edit Your Account Details
Update or alter key account details
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Written by
Alex Hay
Updated over a week ago
I Was Kicked Out of My Account. Why?
Session timeouts are a key security mechanism
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Written by
Alex Hay
Updated over a week ago
How Do I Cancel My eBallot Essential Subscription?
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Written by
Alex Hay
Updated over a week ago
I forgot my password to my account
Trying to log into eBallot? Here's how to reset your password
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Written by
Alex Hay
Updated over a week ago
Information for Voters
How Do I Vote?
For voters wondering how to cast their vote
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Written by
Alex Hay
Updated over a week ago
Review and Confirm Your Selections
How to make changes to your choices, as a voter
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Written by
Alex Hay
Updated over a week ago
Considering a Subscription to eBallot Essential?
What languages does eBallot Essential support?
We are able to robustly support English, Spanish, French languages
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Written by
Alex Hay
Updated over a week ago
About eBallot
Why choose eBallot as your dedicated online voting provider?
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Written by
Alex Hay
Updated over a week ago
Sign Up for eBallot Essential
It's easy to get started
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Written by
Alex Hay
Updated over a week ago
FAQs
Why did my monthly price change?
Adding voters to your account or upgrading your account will show in your invoices
Written by
John Saliba
Updated over a week ago
Does eBallot Essential support annual payments?
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Written by
Alex Hay
Updated over a week ago
Can I delete my voters and replace them with a new list?
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Written by
Alex Hay
Updated over a week ago
Candidate photos size requirements
Getting an error message when uploading candidate photos? Here's the fix.
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Written by
Alex Hay
Updated over a week ago
How do ballot time zones work?
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Written by
Alex Hay
Updated over a week ago
Can I make my subscription payment in one lump sum?
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Written by
Alex Hay
Updated over a week ago