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eBallot Essential Knowledge Base
eBallot Essential Knowledge Base
Answers to commonly asked questions about your Pro or Premium account
41 articles in this collection
Written by
Michael Dabrowski,
Sarah Diamond,
and
John Saliba
The Dashboard
The Voter URL
How your voters will access their respective ballot(s)
Written by
Sarah Diamond
Updated over a week ago
Ballot Classifications
Types of ballots and their definitions
Written by
Sarah Diamond
Updated over a week ago
General Platform Information
Customize Your Voter Login Screen
Choose what your voters see when they visit the Voter URL
Written by
Michael Dabrowski
Updated over a week ago
What Will My Voters See When They Vote?
All about the voter experience
Written by
Michael Dabrowski
Updated over a week ago
Ballot Setup
Guide to Ballot Setup
The most important things to consider when setting up your ballot
Written by
Michael Dabrowski
Updated over a week ago
Anonymous Voting
What does anonymous voting mean?
Written by
Sarah Diamond
Updated over a week ago
The Questions Tab
How to best use the questions tab when building your ballot
Written by
Sarah Diamond
Updated over a week ago
Create Candidate Profiles
How to make resumes, headshots, and bios available to your voters
Written by
Sarah Diamond
Updated over a week ago
Master Ballot Settings
Guide to Master Ballot Tools
All about the Master Ballot tools: Copy Ballot, Check List, Test Ballot, Activate Ballot
Written by
Michael Dabrowski
Updated over a week ago
The Check List
Use the Check List to confirm settings and ensure your ballot's completeness
Written by
Sarah Diamond
Updated over a week ago
Testing Your Ballot
Perfect your vote before you launch it
Written by
Michael Dabrowski
Updated over a week ago
Activate Your Ballot
Launch your ballot, live for your voters to see
Written by
Sarah Diamond
Updated over a week ago
Voter Import
Guide to Uploading Your Voter List
Upload your list of voters to your account and add them to your ballots
Written by
Michael Dabrowski
Updated over a week ago
How to Use Filters
Segment your voter list into groups and restrict voters to specific ballots
Written by
Michael Dabrowski
Updated over a week ago
Voter Notifications
How to set the standard text for one-off emails
Written by
Michael Dabrowski
Updated over a week ago
Guide to Voter Notification Emails
Send notifications to let your voters know about the vote - straight from the platform
Written by
Michael Dabrowski
Updated over a week ago
Merge Fields for Email Notification Campaigns
All about what merge fields are and how to use them
Written by
Michael Dabrowski
Updated over a week ago
Results & Analytics
All About Your Results & Vote Analytics
Get deeper insight about how your vote turned out.
Written by
Michael Dabrowski
Updated over a week ago
Account Settings
Get More Email Campaigns
Purchase additional campaigns to send reminders to your voters.
Written by
Michael Dabrowski
Updated over a week ago
Add Additional Voters to Your Account
Need more voters than what you signed up for?
Written by
Michael Dabrowski
Updated over a week ago
Add Sub-Administrators to Your Account
Choose additional account administrators
Written by
Michael Dabrowski
Updated over a week ago
Download Your Invoices
View and download your monthly invoices
Written by
Michael Dabrowski
Updated over a week ago
Upgrade Your Account to Premium
Gain the benefits of weighted voting, question filtering, sub-administrator access, and more.
Written by
Michael Dabrowski
Updated over a week ago
Edit Your Account Details
Update or alter key account details
Written by
Michael Dabrowski
Updated over a week ago
I Was Kicked Out of My Account. Why?
Session timeouts are a key security mechanism
Written by
Sarah Diamond
Updated over a week ago
How Do I Cancel My eBallot Essential Subscription?
Written by
Michael Dabrowski
Updated over a week ago
I forgot my password to my account
Trying to log into eBallot? Here's how to reset your password
Written by
Michael Dabrowski
Updated over a week ago
Information for Voters
How Do I Vote?
For voters wondering how to cast their vote
Written by
Michael Dabrowski
Updated over a week ago
Review and Confirm Your Selections
How to make changes to your choices, as a voter
Written by
Sarah Diamond
Updated over a week ago
I'm trying to vote and I forgot my password
If you're a voter, it’s easy to create a new password.
Written by
Michael Dabrowski
Updated over a week ago
Considering a Subscription to eBallot Essential?
What languages does eBallot Essential support?
We are able to robustly support English, Spanish, French languages
Written by
Michael Dabrowski
Updated over a week ago
About eBallot
Why choose eBallot as your dedicated online voting provider?
Written by
Sarah Diamond
Updated over a week ago
Sign Up for eBallot Essential
It's easy to get started
Written by
Michael Dabrowski
Updated over a week ago
FAQs
Why did my monthly price change?
Adding voters to your account or upgrading your account will show in your invoices
Written by
John Saliba
Updated over a week ago
How to set up a proxy statement
Let voters assign someone else to vote on their behalf
Written by
Michael Dabrowski
Updated over a week ago
How to send one-off emails to individual voters
Send an email to someone on your voter list
Written by
Michael Dabrowski
Updated over a week ago
Does eBallot Essential support annual payments?
Written by
Michael Dabrowski
Updated over a week ago
Can I replace my voters with a new list?
Written by
Michael Dabrowski
Updated over a week ago
Candidate photos size requirements
Getting an error message when uploading candidate photos? Here's the fix.
Written by
Michael Dabrowski
Updated over a week ago
How do ballot time zones work?
Written by
Michael Dabrowski
Updated over a week ago
Can I make my subscription payment in one lump sum?
Written by
Michael Dabrowski
Updated over a week ago