eBallot Essential Knowledge Base

Answers to commonly asked questions about your Pro or Premium account

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47 articles in this collection
Written by Michael Dabrowski, Sarah Diamond, John Saliba and 1 other

The Dashboard

The Voter URL

How your voters will access their respective ballot(s)

Written by Sarah Diamond
Updated over a week ago

Ballot Classifications

Types of ballots and their definitions

Written by Sarah Diamond
Updated over a week ago

General Platform Information

Customize Your Voter Login Screen

Choose what your voters see when they visit the Voter URL

Written by Michael Dabrowski
Updated over a week ago

What Will My Voters See When They Vote?

All about the voter experience

Written by Michael Dabrowski
Updated over a week ago

Ballot Setup

How to Build a Ranked Choice Ballot

Build and launch a ballot with ranked-choice questions

Written by Sadaf Khan
Updated over a week ago

Choice Type Settings Definitions

A complete list of all choice type settings and what they mean

Written by Michael Dabrowski
Updated over a week ago

How to Create Ballot Questions

The questions tab is where you determine what is to be voted on

Written by Michael Dabrowski
Updated over a week ago

Question Settings Definitions

A complete list of all question settings and what they mean

Written by Michael Dabrowski
Updated over a week ago

Guide to Ballot Setup

The most important things to consider when setting up your ballot

Written by Michael Dabrowski
Updated over a week ago

Anonymous Voting

What it anonymous voting means and how you can enable it on your ballot

Written by Michael Dabrowski
Updated over a week ago

Create Candidate Profiles

How to make resumes, headshots, and bios available to your voters

Written by Sarah Diamond
Updated over a week ago

Master Ballot Settings

Guide to Master Ballot Tools

All about the Master Ballot tools: Copy Ballot, Check List, Test Ballot, Activate Ballot

Written by Michael Dabrowski
Updated over a week ago

The Check List

Use the Check List to confirm settings and ensure your ballot's completeness

Written by Sarah Diamond
Updated over a week ago

Testing Your Ballot

Perfect your vote before you launch it

Written by Michael Dabrowski
Updated over a week ago

Activate Your Ballot

Launch your ballot, live for your voters to see

Written by Sarah Diamond
Updated over a week ago

Voter Import

Guide to Uploading Your Voter List

Upload your list of voters to your account and add them to your ballots

Written by Michael Dabrowski
Updated over a week ago

How to Use Filters

Segment your voter list into groups and restrict voters to specific ballots

Written by Michael Dabrowski
Updated over a week ago

How to Fix Voter List Upload Errors

The most common voter list upload errors and how to fix them

Written by Sadaf Khan
Updated over a week ago

Voter Notifications

How to set the standard text for one-off emails

Written by Michael Dabrowski
Updated over a week ago

Guide to Voter Notification Emails

Send notifications to let your voters know about the vote - straight from the platform

Written by Michael Dabrowski
Updated over a week ago

Merge Fields for Email Notification Campaigns

All about what merge fields are and how to use them

Written by Michael Dabrowski
Updated over a week ago

Results & Analytics

All About Your Results & Vote Analytics

Get deeper insight about how your vote turned out.

Written by Michael Dabrowski
Updated over a week ago

Account Settings

Get More Email Campaigns

Purchase additional campaigns to send reminders to your voters.

Written by Michael Dabrowski
Updated over a week ago

Add Additional Voters to Your Account

Need more voters than what you signed up for?

Written by Michael Dabrowski
Updated over a week ago

Add Sub-Administrators to Your Account

Written by Michael Dabrowski
Updated over a week ago

Download Your Invoices

View and download your monthly invoices

Written by Michael Dabrowski
Updated over a week ago

Upgrade Your Account to Premium

Gain the benefits of weighted voting, question filtering, sub-administrator access, and more.

Written by Michael Dabrowski
Updated over a week ago

Edit Your Account Details

Update or alter key account details

Written by Michael Dabrowski
Updated over a week ago

I Was Kicked Out of My Account. Why?

Session timeouts are a key security mechanism

Written by Sarah Diamond
Updated over a week ago

How Do I Cancel My eBallot Essential Subscription?

Written by Michael Dabrowski
Updated over a week ago

I forgot my password to my account

Trying to log into eBallot? Here's how to reset your password

Written by Michael Dabrowski
Updated over a week ago

Information for Voters

How Do I Vote?

For voters wondering how to cast their vote

Written by Michael Dabrowski
Updated over a week ago

Review and Confirm Your Selections

How to make changes to your choices, as a voter

Written by Sarah Diamond
Updated over a week ago

Considering a Subscription to eBallot Essential?

What languages does eBallot Essential support?

We are able to robustly support English, Spanish, French languages

Written by Michael Dabrowski
Updated over a week ago

About eBallot

Why choose eBallot as your dedicated online voting provider?

Written by Sarah Diamond
Updated over a week ago

Sign Up for eBallot Essential

It's easy to get started

Written by Michael Dabrowski
Updated over a week ago

FAQs

How to Create and Launch a Weighted Ballot

Learn about what a weighted vote is and how to set one up

Written by Sadaf Khan
Updated over a week ago

How to Copy a Ballot

Make a copy of an older ballot to quickly create a new, similar ballot

Written by Sadaf Khan
Updated over a week ago

How to build and launch a nomination ballot

Nomination ballots let your voters nominate candidates from a list or write-in their choice

Written by Michael Dabrowski
Updated over a week ago

Why did my monthly price change?

Adding voters to your account or upgrading your account will show in your invoices

Written by John Saliba
Updated over a week ago

How to set up a proxy statement

Let voters assign someone else to vote on their behalf

Written by Michael Dabrowski
Updated over a week ago

How to send one-off emails to individual voters

Send an email to someone on your voter list

Written by Michael Dabrowski
Updated over a week ago

Does eBallot Essential support annual payments?

Written by Michael Dabrowski
Updated over a week ago

Can I delete my voters and replace them with a new list?

Written by Michael Dabrowski
Updated over a week ago

Candidate photos size requirements

Getting an error message when uploading candidate photos? Here's the fix.

Written by Michael Dabrowski
Updated over a week ago

How do ballot time zones work?

Written by Michael Dabrowski
Updated over a week ago

Can I make my subscription payment in one lump sum?

Written by Michael Dabrowski
Updated over a week ago