Key Features Explained
A high-level overview of how all the pieces fit together to streamline your returns management.
ReturnGuard Protection - Add a New Revenue Stream
Feature Spotlight: Multi-Warehouse
Interactive Product Tours
How to Mark the Disposition and Acquire a Returned Product
How to Search For a Return
How to hide the ReturnGuard product from appearing in your Shopify catalog
Bundles: Refunds and Store Credits
Return Center: Troubleshooting steps for shoppers
How Does My Shopper Start a Third Party Warranty Return?
How to Manually Create a Return for a Shopper
How to Make Policy Exceptions for Shoppers
Advantages of Manual RMA Creation
Start a Return from Your Shopify Order Confirmation Emails
How Can My Shoppers Create A Return For A Gift?
How To: Enable Bonus Credit & De-Emphasize Refunds
FAQ: Customer Emails
FAQ: Best Practices for Shopify Orders
FAQ: How to track RMA Usage
FAQ: International Returns & the ReturnLogic Shipping Solution
FAQ: Shipping Type Descriptions & custom Shipping Type Display Descriptions
FAQ: The Shipping Fees Report
FAQ: The "Insufficient Funds" error & Shipping Payment Information
FAQ: Changing Warehouse Locations and the Shipping Items Report
FAQ: The ReturnLogic Shipping Solution
FAQ: Manually creating shipping labels
FAQ: International Shipping & International Warehouses
FAQ: How to Update a Shopper's Address
FAQ: Integrations, and Related Tools
FAQ: Save Draft vs Publish Settings
FAQ: Refunding Gifted Items
FAQ: ReturnLogic Contracts
FAQ: RMA Rejection
FAQ: RMA Rejection and Authorization Workflows
FAQ: Selecting a Shipping Provider
FAQ: Shipping Labels
Shipping Resources
FAQ: Shopify Resources
FAQ: Using ReturnLogic Reports to track RMA usage and shipping expenses
FAQ: Utilizing Shopify non-product SKUs in ReturnLogic
FAQ: ReturnLogic Invoices & Payments
FAQ: Contacting Live Chat Support vs Customer Success
FAQ: Blocked Customer Tags
FAQ: Preventing Returns for Specific Orders
Best Practices for Outstanding RMAs