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Key Features Explained

Key Features Explained

A high-level overview of how all the pieces fit together to streamline your returns management.

35 articles
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Written by Tayla Plett, Travis Farey and Eddie Helmick

Advantages of Manual RMA Creation

How and when to use this feature to bypass RMA restrictions.
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Written by Tayla Plett. Updated over a week ago

How Does My Shopper Start a Third Party Warranty Return?

Learn how your shoppers can create a Third Party Warranty return, right from your ReturnLogic customer Return Center.
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Written by Travis Farey. Updated over a week ago

Start a Return from Your Shopify Order Confirmation Emails

Learn how shoppers can initiate a return by clicking a link inside any order related email.
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Written by Travis Farey. Updated over a week ago

Interactive Product Tours

Learn about our interactive product walkthrough tours!
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Written by Travis Farey. Updated over a week ago

How to Make Policy Exceptions for Customers

How to accommodate customers for special case exceptions.
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Written by Tayla Plett. Updated over a week ago

Return Center: Troubleshooting steps for customers

Learn how to troubleshoot errors in the return center.
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Written by Tayla Plett. Updated over a week ago