Summary
When a customer makes a PayPal payment in the Online Portal, an error might occur, PayPal Error: Things don't appear to be working at the moment. This is a PayPal error, not a Fieldwork error.
Key Points
Your PayPal email address or PayPal Identity Token is incorrect
-OR-Your PayPal setting Encrypted Website Payments is set to ON
This error typically occurs for two reasons:
You have entered your PayPal email address or PayPal Identity Token incorrectly. Confirm your PayPal email address and PayPal Identity Token are entered correctly within Downloads →Settings → Payment Gateways → PayPal Standard.
Go to Settings/Company Information to confirm your PayPal email address or
PayPal Identity Token.
2. You might also see this if Encrypted Website Payments is set to ON. Setting it to
OFF resolves the issue. This setting can be adjusted from within your PayPal
account by going to Account Settings. Under the Product & Services group, select
Website Preference. Scroll down to Encrypted Website Payments. Verify it is OFF
