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Help Desk
Visit our knowledge base for step-by-step instructions, videos, and guides to getting started with our features.
Guide to the Mobile App
Adding a Volunteer
Creating Family or Group Volunteer Accounts
Viewing a Champion's Rating
Running a Report in the Champions Tab
Removing a Volunteer from your Champions List
Exporting a CSV File of Champions Data
Adding an Activity Record
Editing an Activity Record
Removing an Activity Record from the Activity Log
Adding historical volunteer hours to the Activity Log
Adding a Waiver
Editing a Waiver
Understanding Volunteer Satisfaction Ratings
Volunteer Statuses - active vs. inactive
Adding a Volunteer Profile Picture
How to filter your volunteer data for reporting
Creating a Custom Volunteer Group
Editing a Group's Name, Description, and Accessibility
Build an Onboarding Process in Groups
Adding a Volunteer to a Group
Viewing a Champion's Onboarding Responses & Information
Approving and Denying Membership into a Group
Removing a Champion from a Group
Using Group Application Links
Exporting Group Member Information into a CSV File
Email Template for Introducing Volunteers to Civic Champs
PDF: Kiosk Reminder to Check-In and Check-Out
PDF: A Volunteer's Guide to Civic Champs
PDFs: How to Check-In and -Out with Civic Champs
How to embed Civic Champs on your organization's website - 3 methods!
Data security at Civic Champs
Activity Log Data Imports
Volunteer Waiver Template