If your project isn’t saving correctly in Examply, don’t worry — this guide will walk you through common causes and quick fixes to get things working again.
⚙️ Step 1: Confirm Auto-Save Settings
By default, projects in Examply auto-save every few seconds. If you’ve disabled auto-save, manual saving may be required.
To check this:
Click your profile icon → Settings → General.
Ensure Auto-Save Projects is turned ON.
If you prefer manual saves, make sure you’re clicking Save Project before exiting.
🗂️ Step 2: Make Sure You Have Edit Permissions
If you’re a viewer or guest, you may not have permission to make changes.
Check your role:
Open the project.
Click Project Settings → Members.
Ensure your role is Editor or Admin.
If you don’t have the right permissions, contact your project admin for access.
💾 Step 3: Clear Browser Cache or App Data
Sometimes, local data can interfere with syncing.
Try these fixes:
Web: Clear your browser cache and cookies, then log back in.
Desktop app: Log out → Quit the app → Reopen and log in again.
Mobile app: Go to your phone’s settings → clear Examply’s app storage → reopen the app.
🔁 Step 4: Check Sync Status
If you’re using Examply across multiple devices, make sure all your devices are synced.
In the app:
Go to Settings → Sync Status.
Look for any unsynced projects or errors.
Click Retry Sync to manually push your changes to the cloud.
🧩 Step 5: Disable Browser Extensions or Ad Blockers
Some browser extensions can interfere with Examply’s saving process.
Try disabling extensions one by one, especially:
Ad blockers
Script blockers
Privacy extensions
Then reload Examply and try saving your project again.
🧱 Step 6: Check for Account or Plan Limits
If you’re on the Free Plan, you can only have up to 3 active projects. Once you reach that limit, new projects won’t save.
Solutions:
Archive or delete an old project.
Upgrade to Examply Plus (Paid) for unlimited projects.