Restaurant Bookings FAQs

All the information you need to manage your restaurant setup and daily bookings

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20 articles in this collection
Written by Tiffany Ng
Bookings Management

Access the table management (FOH) tool

It just takes a couple clicks from the RSVP admin to manage bookings
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Written by Tiffany Ng
Updated over a week ago

What the different colors mean I manage restaurant bookings

Quickly understand the visuals of the FOH (front of house) tool
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Written by Tiffany Ng
Updated over a week ago

Create a new booking

Manually create a booking for a guest who contacts you directly from the FOH
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Written by Tiffany Ng
Updated over a week ago

Modify an existing booking

Change booking details to add / remove info like phone number, email, notes, tags, date / time, or table assignment
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Written by Tiffany Ng
Updated over a week ago

Move a booking to a different table

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Written by Tiffany Ng
Updated this week

What does a pop-up saying "Not Available" mean on the FOH?

Should you choose "Force" or "Cancel" when this window appears?
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Written by Tiffany Ng
Updated this week

Seat a walk-in guest

Build good habits on your team and always create a booking for a walk-in
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Written by Tiffany Ng
Updated over a week ago

Seat a guest that has arrived

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Written by Tiffany Ng
Updated over a week ago

Clear a table after a guest leaves

Make the table available to be booked again and to track how long guests actually sit
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Written by Tiffany Ng
Updated over a week ago

Add a guest profile note

Give your team a quick reminder of who your guest is or what they like
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Written by Tiffany Ng
Updated over a week ago

Create tags for guests

Attach dietary or status tags to your guest's profile
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Written by Tiffany Ng
Updated over a week ago

Cancel a guest's booking

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Written by Tiffany Ng
Updated over a week ago

Viewing canceled bookings

See which guests' bookings have been cancelled, whether managed by themselves or by your team
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Written by Tiffany Ng
Updated over a week ago

Mark a guest as a no show

Keep track of no shows so you know who has a habit of no showing
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Written by Tiffany Ng
Updated over a week ago

What do the different reports in the FOH mean?

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Written by Tiffany Ng
Updated over a week ago