Create a Stripe Connect account

Required to charge your guest a prepayment, capture credit card details, prevent no shows / late cancellations, or event tickets

Written by Tiffany Ng
Updated over a week ago

Grant additional people access to your restaurant/s

Keep an open flow of information among various team members with different permission levels

Written by Tiffany Ng
Updated over a week ago

Create a new table layout for your restaurant

Create and save multiple layouts that you can link to your various Seating Rules

Written by Tiffany Ng
Updated over a week ago

Create a default combined table

Preset table combinations that the system can automatically allocate larger bookings to

Written by Tiffany Ng
Updated over a week ago

Keep some tables for manual bookings only

Reserve some capacity at your restaurant to only be bookable by your team

Written by Tiffany Ng
Updated over a week ago

Customize emails to guests

Add a personal message to the automated confirmation, reminder, and cancellation emails guests receive

Written by Tiffany Ng
Updated over a week ago

Link an email template and seating rule

Send a specific custom message to guests booking under a specific rule

Written by Tiffany Ng
Updated over a week ago

Add the RSVP widget to your website

Allow guests to book directly from your website

Written by Tiffany Ng
Updated over a week ago

Close my restaurant for a full or part of a day

Block availability for specific periods due to extraordinary closures or private events

Written by Tiffany Ng
Updated over a week ago

Allow guests to join the waitlist for your restaurant

An additional, optional feature with the code you need to activate it

Written by Tiffany Ng
Updated over a week ago

Access the table management (FOH) tool

It just takes a couple clicks from the RSVP admin to manage bookings

Written by Tiffany Ng
Updated over a week ago

What the different colors mean I manage restaurant bookings

Quickly understand the visuals of the FOH (front of house) tool

Written by Tiffany Ng
Updated over a week ago

Create a new booking

Manually create a booking for a guest who contacts you directly from the FOH

Written by Tiffany Ng
Updated over a week ago

Modify an existing booking

Change booking details to add / remove info like phone number, email, notes, tags, date / time, or table assignment

Written by Tiffany Ng
Updated over a week ago

Move a booking to a different table

Written by Tiffany Ng
Updated over a week ago

What does a pop-up saying "Not Available" mean on the FOH?

Should you choose "Force" or "Cancel" when this window appears?

Written by Tiffany Ng
Updated over a week ago

Seat a walk-in guest

Build good habits on your team and always create a booking for a walk-in

Written by Tiffany Ng
Updated over a week ago

Seat a guest that has arrived

Written by Tiffany Ng
Updated over a week ago

Clear a table after a guest leaves

Make the table available to be booked again and to track how long guests actually sit

Written by Tiffany Ng
Updated over a week ago

Add a guest profile note

Give your team a quick reminder of who your guest is or what they like

Written by Tiffany Ng
Updated over a week ago

Create tags for guests

Attach dietary or status tags to your guest's profile

Written by Tiffany Ng
Updated over a week ago

Cancel a guest's booking

Written by Tiffany Ng
Updated over a week ago

Viewing canceled bookings

See which guests' bookings have been cancelled, whether managed by themselves or by your team

Written by Tiffany Ng
Updated over a week ago

Mark a guest as a no show

Keep track of no shows so you know who has a habit of missing their booking

Written by Tiffany Ng
Updated over a week ago

Charge your guest a prepayment, no show, or late cancellation fee

Capture credit card details at the time of booking to use this option

Written by Tiffany Ng
Updated over a week ago

What do the different reports in the FOH mean?

Written by Tiffany Ng
Updated over a week ago