All Collections
Restaurant Bookings FAQs

Restaurant Bookings FAQs

All the information you need to manage your restaurant setup and daily bookings

T
15 articles in this collection
Written by Tiffany Ng
Restaurant Setup

Close out your restaurant for a specific day or days

T
Written by Tiffany Ng
Updated this week

Grant additional people access to your restaurant/s

Keep an open flow of information among various team members with different permission levels
T
Written by Tiffany Ng
Updated over a week ago

Customize emails to guests

Add a personal message to the automated confirmation, reminder, and cancellation emails guests receive
T
Written by Tiffany Ng
Updated over a week ago

Link an email template and seating rule

Send a specific custom message to guests booking under a specific rule
T
Written by Tiffany Ng
Updated this week
Bookings Management

What the different colors mean I manage restaurant bookings

Quickly understand the visuals of the FOH (front of house) tool
T
Written by Tiffany Ng
Updated over a week ago

Create a new booking

Manually create a booking for a guest who contacts you directly from the FOH
T
Written by Tiffany Ng
Updated over a week ago

Move a booking to a different table

T
Written by Tiffany Ng
Updated over a week ago

What does a pop-up saying "Not Available" mean on the FOH?

Should you choose "Force" or "Cancel" when this window appears?
T
Written by Tiffany Ng
Updated over a week ago

Seat a walk-in guest

Build good habits on your team and always create a booking for a walk-in
T
Written by Tiffany Ng
Updated over a week ago

Seat a guest that has arrived

T
Written by Tiffany Ng
Updated over a week ago

Clear a table after a guest leaves

Make the table available to be booked again and to track how long guests actually sit
T
Written by Tiffany Ng
Updated over a week ago

Add a guest profile note

Give your team a quick reminder of who your guest is or what they like
T
Written by Tiffany Ng
Updated over a week ago

Create tags for guests

Attach dietary or status tags to your guest's profile
T
Written by Tiffany Ng
Updated over a week ago

Cancel a guest's booking

T
Written by Tiffany Ng
Updated over a week ago

Mark a guest as a no show

Keep track of no shows so you know who has a habit of no showing
T
Written by Tiffany Ng
Updated over a week ago