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Series - how to remove the whole thing
Series - how to remove the whole thing

Click the Cancel button

Beau O'Hara avatar
Written by Beau O'Hara
Updated over a week ago

Summary

To cancel an entire series click the Cancel button above the series in customer's Work Orders tab.

Key Points

  • Click the Cancel button above the series in customer's Work Orders tab

  • Don't delete each individual Work Order

  1. In the customer's Location page, on the Work Orders tab, find the line with the series you want to delete

  2. Click the Cancel button to the right side of that line 

Tip The rule is: Cancel a series, delete a work order. If you delete each individual Work Order in a series, the series will still be 'open' and it will append new Work Orders at the end of the series. For example, if the series had Work Orders until June 2021, come July 2021, new work orders will be added to the calendar because the series is still open.

For more information about recovering a Series, see: Series - how to recover a Cancelled series

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