Families: Our after school nanny service
The most commonly asked questions families have about our after school nanny service - whether you're just thinking of using it or are already working with a nanny
92 articles
Why do I need to become an employer?
How much does it cost?
Can your nannies look after babies and toddlers?
What if I need to change the contracted hours?
Can I pay my nanny using Childcare Vouchers, Grants, Universal Credit or Tax-Free Childcare?
Do you have any helpful content on parenting?
Where does your service operate?
Are you expanding your service to new areas in London?
Negotiating pay rates and hiring a Koru Kids nanny outside Koru Kids
What is the process for finding a nanny?
How Does Messaging Work With Nannies?
How do I set up an interview with a nanny?
Can I have a trial with the nanny?
How long will it take to find a nanny?
When should I register? Perfect Timing for Your Search
How can I maximise my chances of finding a nanny?
What happens when I decide to hire a nanny?
What support do Koru Kids offer after I’ve agreed to work with a nanny?
Who are your nannies? Where do you recruit them from?
How do you train your nannies?
Are the nannies DBS checked and first aid trained?
What are your recruitment and vetting criteria?
Why do university students make great after school nannies?
What if I need a DBS check for a country other than the UK?
How we reference nannies
How does payment and payroll work?
Do I have to pay for the nanny's travel costs?
What is a PAYE Scheme and why do I need one?
Why have I received a letter from HMRC or The Pensions Regulator?
What about pensions?
What if my nanny’s hours aren’t right on the timesheet?
Understanding the 9-hour weekly minimum
What if my nanny can’t work for 9 hours each week?
Where do I download the Koru Kids app?
Understanding Advance Payments
Understanding My Invoice
How do I register my nanny with Ofsted?
Public Liability insurance
Can I use a nanny cam? Guidance on the use of surveillance equipment in your home
Do I need to have employers' liability insurance?
Does my nanny have the right to work in the UK?
How does the employment contract work?
How does holiday pay for nannies work?
Can I change anything on the contract?
What is the notice period?
What if my nanny and I stop working together?
Are the contracted hours flexible?
Do I have to pay the nanny all year around?
My nanny's pregnant - what do I do?
Does Koru Kids have Grievance, Disciplinary, and Dismissal Procedures?
Is my nanny entitled to sick pay?
Is my nanny entitled to maternity pay?
Do I need a National Insurance number?
Why is Koru Kids not mentioned in the contract?
Why doesn’t the nanny’s wage in the contract look like what I thought I’d be paying?
Can I take my nanny on our family holiday?
After you end your arrangement
How do Koru Kids help me manage my relationship with my nanny?
What if I need help with my nanny?
What if my nanny misses a shift?
What if my nanny and I want to stop working together?
Lending your nanny money
Let's talk: regular catchups & feedback
Expenses – managing cash and cards appropriately
What are the Koru Kids standards?
Finding a new Koru Kids nanny
Helping your nanny deal with domestic abuse outside of work
Support Contacts for Domestic Abuse