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For Families
The inside scoop on our matching services and what you can expect from us
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107 articles in this collection
Written by
Susie Carr,
Romilly,
Loren Meade
and 4 others
Advice on coronavirus testing
For families > Coronavirus (Covid-19) > London Local Authority Rapid Community Testing Services
Written by
Alan Hopley
Updated over a week ago
National Lockdown and childcare
For families > Coronavirus (Covid-19) > What the National Lockdown (announced January 2021) means for childcare
Written by
Alan Hopley
Updated over a week ago
Advice about Coronavirus - for families
For families > Coronavirus (Covid-19)
Written by
Josh Sasto
Updated over a week ago
What am I committing to when hiring a nanny? What if things change?
For families > Coronavirus (Covid-19)
Written by
Josh Sasto
Updated over a week ago
What are my options to change my nanny arrangement due to Coronavirus? (updated)
For families > Coronavirus (Covid-19) > Options (Updated 5th Jan '21)
Written by
Alan Hopley
Updated over a week ago
Coronavirus - when your nanny can and can't work
Our advice for nannies and families about when you can & can't work together
Written by
Alan Hopley
Updated over a week ago
Coronavirus Job Retention Scheme - for families
For families > Coronavirus (Covid-19) > Job Retention Scheme
Written by
Josh Sasto
Updated over a week ago
Template letter to furlough your nanny
For families > Coronavirus (Covid-19) > letter to furlough nanny
Written by
Josh Sasto
Updated over a week ago
Virtual nannying
In response to Covid-19, we're now supporting nannies to provide vital childcare via video calling software during lockdown.
Written by
Iona Seligman
Updated over a week ago
About our After School Service
Why do I need to become an employer?
For families > About our After School Service
Written by
Loren Meade
Updated over a week ago
How much does it cost?
For families > About our After School Service
Written by
Loren Meade
Updated over a week ago
What if I need 5 days of care a week?
For families > About our After School Service
Written by
Loren Meade
Updated over a week ago
Can the after school nannies look after babies and toddlers?
For families > About our After School Service
Written by
Loren Meade
Updated over a week ago
How do I contact you?
For families > About our After School Service
Written by
Loren Meade
Updated over a week ago
What if my situation changes?
For families > About our After School Service
Written by
Loren Meade
Updated over a week ago
Can I use childcare vouchers or tax-free childcare?
For families > About our After School Service
Written by
Loren Meade
Updated over a week ago
Do I have to offer a minimum number of hours?
For families > About our After School Service
Written by
Loren Meade
Updated over a week ago
Can your nannies help with morning drop-offs?
For families > About our After School Service
Written by
Loren Meade
Updated over a week ago
Can I share my nanny with another family?
For families > About our After School Service
Written by
Loren Meade
Updated over a week ago
Do you have any helpful content on parenting?
For families > About our After School Service
Written by
Loren Meade
Updated over a week ago
Can I hire a nanny for fewer than 9 hours a week?
For families > About our After School Service
Written by
Loren Meade
Updated over a week ago
Are you expanding your service outside London?
For families > About our After School Service
Written by
Loren Meade
Updated over a week ago
Are you expanding your service to new areas in London?
For families > About our After School Service
Written by
Loren Meade
Updated over a week ago
Finding you a Great Nanny
What is the process for finding a nanny?
For families > Finding you a Great Nanny
Written by
Loren Meade
Updated over a week ago
How many nannies can I talk to at the same time?
For families > Finding you a Great Nanny
Written by
Loren Meade
Updated over a week ago
Can I have a trial with the nanny?
For families > Finding you a Great Nanny
Written by
Loren Meade
Updated over a week ago
How long will it take to find a nanny?
For families > Finding you a Great Nanny
Written by
Loren Meade
Updated over a week ago
I need a nanny next term / in the future - when should I register?
For families > Finding you a Great Nanny
Written by
Loren Meade
Updated over a week ago
Why is it that my friend has found a nanny but I haven’t?
For families > Finding You a Great Nanny
Written by
Loren Meade
Updated over a week ago
How can I maximise my chances of finding a nanny?
For families > Finding you a Great Nanny
Written by
Loren Meade
Updated over a week ago
Reserving a Nanny
For families > Finding you a Great Nanny
Written by
Loren Meade
Updated over a week ago
What happens when I decide to hire a nanny?
For families > Finding you a Great Nanny
Written by
Loren Meade
Updated over a week ago
What support do Koru Kids offer after I’ve agreed to work with a nanny?
For families > Finding you a Great Nanny
Written by
Loren Meade
Updated over a week ago
What can Nannies do?
What can the nanny help with?
For families > What can Nannies do?
Written by
Loren Meade
Updated over a week ago
Is there a minimum or maximum number of hours per week the nannies can do?
For families > What can Nannies do?
Written by
Loren Meade
Updated over a week ago
What is the maximum amount of time a nanny can travel to reach to my home?
For families > What can Nannies do?
Written by
Loren Meade
Updated over a week ago
What languages do the nannies speak? Can I get someone who speaks French, for example?
For families > What can Nannies do?
Written by
Loren Meade
Updated over a week ago
Can the nannies drive?
For families > What can Nannies do?
Written by
Loren Meade
Updated over a week ago
Are nannies also available for babysitting?
For families > What can Nannies do?
Written by
Loren Meade
Updated over a week ago
Are nannies available in the holidays?
For families > What can Nannies do?
Written by
Loren Meade
Updated over a week ago
About our Nannies - Recruitment and Vetting
Who are your nannies? Where do you recruit them from?
For families > About our Nannies - Recruitment and Vetting
Written by
Loren Meade
Updated over a week ago
How do you vet nannies?
For families > About our Nannies - Recruitment and Vetting
Written by
Loren Meade
Updated over a week ago
How do you train your nannies?
What's covered in our general and first aid training courses
Written by
Loren Meade
Updated over a week ago
Are the nannies DBS checked and first aid trained?
For families > About our Nannies - Recruitment and Vetting
Written by
Loren Meade
Updated over a week ago
What are your recruitment criteria?
For families > About our Nannies - Recruitment and Vetting
Written by
Loren Meade
Updated over a week ago
Why do university students make great after school nannies?
For families > About our Nannies - Recruitment and Vetting
Written by
Loren Meade
Updated over a week ago
What if I need a DBS check for a country other than the UK?
For families > About our Nannies - Recruitment and Vetting
Written by
Loren Meade
Updated over a week ago
Tips for Interviewing a Nanny
We want to work together! What's next?
For families > Tips for Interviewing a Nanny
Written by
Loren Meade
Updated over a week ago
What questions should be covered?
For families > Tips for Interviewing a Nanny
Written by
Loren Meade
Updated over a week ago
When should we meet?
For families > Tips for Interviewing a Nanny
Written by
Loren Meade
Updated over a week ago
Where should we meet?
For families > Tips for Interviewing a Nanny
Written by
Loren Meade
Updated over a week ago
Should we do a phone interview first?
For families > Tips for Interviewing a Nanny
Written by
Loren Meade
Updated over a week ago
Who should be at the meeting?
For families > Tips for Interviewing a Nanny
Written by
Loren Meade
Updated over a week ago
Payments and Payroll
How does Payment and Payroll Work?
For families > Payments and Payroll
Written by
Loren Meade
Updated over a week ago
Do I need to pay maternity pay, sick pay, taxes or pension contributions?
For families > Payments and Payroll
Written by
Loren Meade
Updated over a week ago
When and how do I pay?
For families > Payments and Payroll
Written by
Loren Meade
Updated over a week ago
Do I have to pay for the nanny's travel costs?
For families > Payments and Payroll
Written by
Loren Meade
Updated over a week ago
What is a PAYE Scheme and why do I need one?
For families > Payments and Payroll
Written by
Loren Meade
Updated over a week ago
What about pensions?
For families > Payments and Payroll
Written by
Loren Meade
Updated over a week ago
How does the Reservation Deposit work?
For families > Payments and Payroll
Written by
Loren Meade
Updated over a week ago
What if my nanny’s hours aren’t right?
For families > Payments and Payroll
Written by
Loren Meade
Updated over a week ago
How does the 9 hour weekly minimum work?
For families > Payments and Payroll
Written by
Loren Meade
Updated over a week ago
What if my nanny can’t work for 9 hours each week?
For families > Payments and Payroll
Written by
Loren Meade
Updated over a week ago
Where do I download the Koru Kids app?
For families > Payments and Payroll
Written by
Loren Meade
Updated over a week ago
Legals relating to you as the Nanny's Employer
Public Liability insurance
For families > Legals relating to you as the Nanny's Employer
Written by
Josh Sasto
Updated over a week ago
Do I need to have employers' liability insurance?
For families > Legals relating to you as the Nanny's Employer
Written by
Loren Meade
Updated over a week ago
Does my nanny have the right to work in the UK?
For families > Legals relating to you as the Nanny's Employer
Written by
Loren Meade
Updated over a week ago
How does the employment contract work?
For families > Legals relating to you as the Nanny's Employer
Written by
Loren Meade
Updated over a week ago
How does holiday pay for nannies work?
For families > Legals relating to you as the Nanny's Employer
Written by
Loren Meade
Updated over a week ago
How much holiday is our nanny entitled to?
For families > Legals relating to you as the Nanny's Employer
Written by
Loren Meade
Updated over a week ago
Can I change anything on the contract?
For families > Legals relating to you as the Nanny's Employer
Written by
Loren Meade
Updated over a week ago
What is the notice period?
For families > Legals relating to you as the Nanny's Employer
Written by
Loren Meade
Updated over a week ago
What if my nanny and I stop working together?
For families > Legals relating to you as the Nanny's Employer
Written by
Loren Meade
Updated over a week ago
Are the contracted hours flexible?
For families > Legals relating to you as the Nanny's Employer
Written by
Loren Meade
Updated over a week ago
Do I have to pay the nanny all year around?
For families > Legals relating to you as the Nanny's Employer
Written by
Loren Meade
Updated over a week ago
My nanny's pregnant - what do I do?
For families > Legals relating to you as the Nanny's Employer
Written by
Loren Meade
Updated over a week ago
Does Koru Kids have Grievance, Disciplinary, and Dismissal Procedures?
For families > Legals relating to you as the Nanny's Employer
Written by
Loren Meade
Updated over a week ago
Is my nanny entitled to sick pay?
For families > Legals relating to you as the Nanny's Employer
Written by
Loren Meade
Updated over a week ago
Is my nanny entitled to maternity pay?
For families > Legals relating to you as the Nanny's Employer
Written by
Loren Meade
Updated over a week ago
Do I need a National Insurance number?
For Families > Legals relating to you as the Nanny's Employer
Written by
Loren Meade
Updated over a week ago
Why is Koru Kids not mentioned in the contract?
For families > Legals relating to you as the Nanny's Employer
Written by
Loren Meade
Updated over a week ago
Why doesn’t the nanny’s wage in the contract look like what I thought I’d be paying?
For families > Legals relating to you as the Nanny's Employer
Written by
Loren Meade
Updated over a week ago
Engaging with your Nanny
How do Koru Kids help me manage my relationship with my nanny?
Written by
Loren Meade
Updated over a week ago
What if I need help with my nanny?
For families > Engaging with your Nanny
Written by
Loren Meade
Updated over a week ago
What if my nanny misses a shift?
For families > Engaging with your Nanny
Written by
Loren Meade
Updated over a week ago
What if my nanny and I want to stop working together?
For families > Engaging with your Nanny
Written by
Loren Meade
Updated over a week ago
Lending your nanny money
For families > Engaging with your Nanny
Written by
Loren Meade
Updated over a week ago
Let's talk: regular catchups & feedback
For families > Engaging with your Nanny
Written by
Romilly
Updated over a week ago
Expenses – managing cash and cards appropriately
For families > Engaging with your Nanny
Written by
Loren Meade
Updated over a week ago
What are the Koru Kids standards?
For families > Engaging with your Nanny
Written by
Alex Hayden
Updated over a week ago
Finding another Koru Kids nanny
For families > Engaging with your Nanny
Written by
Loren Meade
Updated over a week ago
Getting your Nanny off to a Great Start
Top Tips for Settling In
You’ve hired a great nanny and now it’s time to get things off to a flying start!
Written by
Iona Seligman
Updated over a week ago
How can I get my relationship with my nanny off to a great start?
Written by
Alex Hayden
Updated over a week ago
What should I cover during my nanny's shadowing day?
Written by
Alex Hayden
Updated over a week ago
What notes should I write for my nanny to help them as they start their role?
Written by
Alex Hayden
Updated over a week ago
Why should I establish working norms with my nanny?
Written by
Alex Hayden
Updated over a week ago
After School Nanny Share
Can I share a nanny with another family?
How to set up a nanny share with another family.
Written by
Loren Meade
Updated over a week ago
What is a nanny share?
Written by
Susie Carr
Updated over a week ago
How much does a nanny share cost?
Written by
Susie Carr
Updated over a week ago
How do I find a family to nanny share with?
Written by
Susie Carr
Updated over a week ago
Do I have to find a family who need exactly the same days and times each week?
Written by
Susie Carr
Updated over a week ago
I have a family to share a nanny with - now what?
Written by
Susie Carr
Updated over a week ago
Where should the care take place in a nanny share?
Written by
Susie Carr
Updated over a week ago
Can there be more than 2 families in a nanny share?
Written by
Susie Carr
Updated over a week ago
How do payments work in a nanny share?
Written by
Susie Carr
Updated over a week ago
How do contracts work in a nanny share?
Written by
Susie Carr
Updated over a week ago
Why do I need a PAYE scheme if I’m in a nanny share?
Written by
Susie Carr
Updated over a week ago