Our nanny service: For families

The most commonly asked questions families have around our nanny service- whether you're just thinking of using it or are already working with a nanny

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101 articles in this collection
Written by Susie Carr, Romilly, Support and 3 others

Advice on coronavirus

Coronavirus - when your nanny can and can't work

For Families > Nanny Service > Advice on coronavirus

Written by Alan Hopley
Updated over a week ago

Advice on coronavirus testing

For Families > Nanny Service > Advice on coronavirus

Written by Alan Hopley
Updated over a week ago

What am I committing to when hiring a nanny? What if things change?

For Families > Nanny Service > Advice on coronavirus

Written by Josh Sasto
Updated over a week ago

Virtual nannying

For Families > Nanny Service > Advice on coronavirus

Written by Support
Updated over a week ago

Advice about Coronavirus - for families

For Families > Nanny Service > Advice on coronavirus

Written by Alan Hopley
Updated over a week ago

About our Part-Time Nanny Service

Why do I need to become an employer?

For Families > Nanny Service > About our Part-time Nanny Service

Written by Loren Meade
Updated over a week ago

How much does it cost?

For Families > Nanny Service > About our Part-Time Nanny Service

Written by Loren Meade
Updated over a week ago

What if I need 5 days of care a week?

For Families > Nanny Service > About our Part-Time Nanny Service

Written by Loren Meade
Updated over a week ago

Can the after school nannies look after babies and toddlers?

For Families > Nanny Service > About our Part-Time Nanny Service

Written by Loren Meade
Updated over a week ago

How do I contact you?

For Families > Nanny Service > About our Part-Time Nanny Service

Written by Loren Meade
Updated over a week ago

What if my situation changes?

For Families > Nanny Service > About our Part-Time Nanny Service

Written by Loren Meade
Updated over a week ago

Can I use childcare vouchers or tax-free childcare?

For Families > Nanny Service > About our Part-Time Nanny Service

Written by Loren Meade
Updated over a week ago

Do I have to offer a minimum number of hours?

For Families > Nanny Service > About our Part-Time Nanny Service

Written by Loren Meade
Updated over a week ago

Can I share my nanny with another family?

For Families > Nanny Service > About our Part-Time Nanny Service

Written by Loren Meade
Updated over a week ago

Can your nannies help with morning drop-offs?

For Families > Nanny Service > About our Part-Time Nanny Service

Written by Loren Meade
Updated over a week ago

Do you have any helpful content on parenting?

For Families > Nanny Service > About our Part-Time Nanny Service

Written by Loren Meade
Updated over a week ago

Can I hire a nanny for fewer than 9 hours a week?

For Families > Nanny Service > About our Part-Time Nanny Service

Written by Loren Meade
Updated over a week ago

Where does your service operate?

For Families > Nanny Service > About our Part-Time Nanny Service

Written by Loren Meade
Updated over a week ago

Are you expanding your service to new areas in London?

For Families > Nanny Service > About our Part-Time Nanny Service

Written by Loren Meade
Updated over a week ago

Finding you a Great Nanny

What is the process for finding a nanny?

For Families > Nanny Service > Finding you a Great Nanny

Written by Loren Meade
Updated over a week ago

How many nannies can I message?

For Families > Nanny Service > Finding you a Great Nanny

Written by Support
Updated over a week ago

Can I have a trial with the nanny?

For Families > Nanny Service > Finding you a Great Nanny

Written by Loren Meade
Updated over a week ago

How long will it take to find a nanny?

For Families > Nanny Service > Finding you a Great Nanny

Written by Loren Meade
Updated over a week ago

I need a nanny next term / in the future - when should I register?

For Families > Nanny Service > Finding you a Great Nanny

Written by Loren Meade
Updated over a week ago

Why is it that my friend has found a nanny but I haven’t?

For Families > Nanny Service > Finding you a Great Nanny

Written by Loren Meade
Updated over a week ago

How can I maximise my chances of finding a nanny?

For Families > Nanny Service > Finding you a Great Nanny

Written by Loren Meade
Updated over a week ago

What happens when I decide to hire a nanny?

For Families > Nanny Service > Finding you a Great Nanny

Written by Loren Meade
Updated over a week ago

What support do Koru Kids offer after I’ve agreed to work with a nanny?

For Families > Nanny Service > Finding you a Great Nanny

Written by Loren Meade
Updated over a week ago

Emergency Care (Full Day nannies only)

For Families > Nanny Service > Finding you a Great Nanny

Written by Support
Updated over a week ago

What can Nannies do?

Is there a minimum or maximum number of hours per week the nannies can do?

For Families > Nanny Service > What can Nannies do?

Written by Loren Meade
Updated over a week ago

What can the nanny help with?

For Families > Nanny Service > What can Nannies do?

Written by Loren Meade
Updated over a week ago

What is the maximum amount of time a nanny can travel to reach to my home?

For Families > Nanny Service > What can Nannies do?

Written by Loren Meade
Updated over a week ago

What languages do the nannies speak? Can I get someone who speaks French, for example?

For Families > Nanny Service > What can Nannies do?

Written by Loren Meade
Updated over a week ago

Can the nannies drive?

For Families > Nanny Service > What can Nannies do?

Written by Loren Meade
Updated over a week ago

Are nannies also available for babysitting?

For Families > Nanny Service > What can Nannies do?

Written by Loren Meade
Updated over a week ago

Are nannies available in the holidays?

For Families > Nanny Service > What can Nannies do?

Written by Loren Meade
Updated over a week ago

About our Nannies - Recruitment and Vetting

Who are your nannies? Where do you recruit them from?

For families > About our Nannies - Recruitment and Vetting

Written by Loren Meade
Updated over a week ago

How do you vet nannies?

For families > About our Nannies - Recruitment and Vetting

Written by Loren Meade
Updated over a week ago

How do you train your nannies?

What's covered in our general and first aid training courses

Written by Loren Meade
Updated over a week ago

Are the nannies DBS checked and first aid trained?

For families > About our Nannies - Recruitment and Vetting

Written by Loren Meade
Updated over a week ago

What are your recruitment criteria?

For families > About our Nannies - Recruitment and Vetting

Written by Loren Meade
Updated over a week ago

Why do university students make great after school nannies?

For families > About our Nannies - Recruitment and Vetting

Written by Loren Meade
Updated over a week ago

What if I need a DBS check for a country other than the UK?

For families > About our Nannies - Recruitment and Vetting

Written by Loren Meade
Updated over a week ago

Tips for Interviewing a Nanny

We want to work together! What's next?

For families > Tips for Interviewing a Nanny

Written by Loren Meade
Updated over a week ago

What questions should be covered?

For families > Tips for Interviewing a Nanny

Written by Loren Meade
Updated over a week ago

When should we meet?

For families > Tips for Interviewing a Nanny

Written by Loren Meade
Updated over a week ago

Where should we meet?

For families > Tips for Interviewing a Nanny

Written by Loren Meade
Updated over a week ago

Should we do a phone interview first?

For families > Tips for Interviewing a Nanny

Written by Loren Meade
Updated over a week ago

Who should be at the meeting?

For families > Tips for Interviewing a Nanny

Written by Loren Meade
Updated over a week ago

Payments and Payroll

How does Payment and Payroll Work?

For families > Payments and Payroll

Written by Support
Updated yesterday

Do I need to pay maternity pay, sick pay, taxes or pension contributions?

For families > Payments and Payroll

Written by Loren Meade
Updated over a week ago

Do I have to pay for the nanny's travel costs?

For families > Payments and Payroll

Written by Loren Meade
Updated over a week ago

What is a PAYE Scheme and why do I need one?

For families > Payments and Payroll

Written by Loren Meade
Updated over a week ago

Why have I received a letter from HMRC or The Pensions Regulator?

For families > Payments and Payroll

Written by Loren Meade
Updated over a week ago

What about pensions?

For families > Payments and Payroll

Written by Loren Meade
Updated over a week ago

What if my nanny’s hours aren’t right?

For families > Payments and Payroll

Written by Loren Meade
Updated over a week ago

How does the 9 hour weekly minimum work?

For families > Payments and Payroll

Written by Loren Meade
Updated over a week ago

What if my nanny can’t work for 9 hours each week?

For families > Payments and Payroll

Written by Loren Meade
Updated over a week ago

Where do I download the Koru Kids app?

For families > Payments and Payroll

Written by Loren Meade
Updated over a week ago

Legals relating to you as the Nanny's Employer

Public Liability insurance

For families > Legals relating to you as the Nanny's Employer

Written by Josh Sasto
Updated over a week ago

Do I need to have employers' liability insurance?

For families > Legals relating to you as the Nanny's Employer

Written by Loren Meade
Updated over a week ago

Does my nanny have the right to work in the UK?

For families > Legals relating to you as the Nanny's Employer

Written by Loren Meade
Updated over a week ago

How does the employment contract work?

For families > Legals relating to you as the Nanny's Employer

Written by Loren Meade
Updated over a week ago

How does holiday pay for nannies work?

For families > Legals relating to you as the Nanny's Employer

Written by Loren Meade
Updated over a week ago

How much holiday is our nanny entitled to?

For families > Legals relating to you as the Nanny's Employer

Written by Loren Meade
Updated over a week ago

Can I change anything on the contract?

For families > Legals relating to you as the Nanny's Employer

Written by Loren Meade
Updated over a week ago

What is the notice period?

For families > Legals relating to you as the Nanny's Employer

Written by Loren Meade
Updated over a week ago

Are the contracted hours flexible?

For families > Legals relating to you as the Nanny's Employer

Written by Loren Meade
Updated over a week ago

Do I have to pay the nanny all year around?

For families > Legals relating to you as the Nanny's Employer

Written by Loren Meade
Updated over a week ago

My nanny's pregnant - what do I do?

For families > Legals relating to you as the Nanny's Employer

Written by Loren Meade
Updated over a week ago

Does Koru Kids have Grievance, Disciplinary, and Dismissal Procedures?

For families > Legals relating to you as the Nanny's Employer

Written by Loren Meade
Updated over a week ago

Is my nanny entitled to sick pay?

For families > Legals relating to you as the Nanny's Employer

Written by Loren Meade
Updated over a week ago

Is my nanny entitled to maternity pay?

For families > Legals relating to you as the Nanny's Employer

Written by Loren Meade
Updated over a week ago

Do I need a National Insurance number?

For Families > Legals relating to you as the Nanny's Employer

Written by Loren Meade
Updated over a week ago

Why is Koru Kids not mentioned in the contract?

For families > Legals relating to you as the Nanny's Employer

Written by Loren Meade
Updated over a week ago

Why doesn’t the nanny’s wage in the contract look like what I thought I’d be paying?

For families > Legals relating to you as the Nanny's Employer

Written by Loren Meade
Updated over a week ago

Engaging with your Nanny

How do Koru Kids help me manage my relationship with my nanny?

Written by Loren Meade
Updated over a week ago

What if I need help with my nanny?

For families > Engaging with your Nanny

Written by Loren Meade
Updated over a week ago

What if my nanny misses a shift?

For families > Engaging with your Nanny

Written by Loren Meade
Updated over a week ago

What if my nanny and I want to stop working together?

For families > Engaging with your Nanny

Written by Loren Meade
Updated over a week ago

Lending your nanny money

For families > Engaging with your Nanny

Written by Loren Meade
Updated over a week ago

Let's talk: regular catchups & feedback

For families > Engaging with your Nanny

Written by Romilly
Updated over a week ago

Expenses – managing cash and cards appropriately

For families > Engaging with your Nanny

Written by Loren Meade
Updated over a week ago

What are the Koru Kids standards?

For families > Engaging with your Nanny

Written by Support
Updated over a week ago

Finding a new Koru Kids nanny

For families > Engaging with your Nanny

Written by Loren Meade
Updated over a week ago

Getting your Nanny off to a Great Start

Top Tips for Settling In

You’ve hired a great nanny and now it’s time to get things off to a flying start!

Written by Support
Updated over a week ago

How can I get my relationship with my nanny off to a great start?

Written by Support
Updated over a week ago

What should I cover during my nanny's shadowing day?

Written by Support
Updated over a week ago

What notes should I write for my nanny to help them as they start their role?

Written by Support
Updated over a week ago

Why should I establish working norms with my nanny?

Written by Support
Updated over a week ago

Can I share a nanny with another family?

How to set up a nanny share with another family.

Written by Loren Meade
Updated over a week ago

What is a nanny share?

Written by Susie Carr
Updated over a week ago

How much does a nanny share cost?

Written by Susie Carr
Updated over a week ago

How do I find a family to nanny share with?

Written by Susie Carr
Updated over a week ago

Do I have to find a family who need exactly the same days and times each week?

Written by Susie Carr
Updated over a week ago

I have a family to share a nanny with - now what?

Written by Susie Carr
Updated over a week ago

Where should the care take place in a nanny share?

Written by Susie Carr
Updated over a week ago

Can there be more than 2 families in a nanny share?

Written by Susie Carr
Updated over a week ago

How do payments work in a nanny share?

Written by Susie Carr
Updated over a week ago

How do contracts work in a nanny share?

Written by Susie Carr
Updated over a week ago

Why do I need a PAYE scheme if I’m in a nanny share?

Written by Susie Carr
Updated over a week ago