Our nanny service: For families

Advice on coronavirus

Coronavirus - when your nanny can and can't work

For Families > Nanny Service > Advice on coronavirus

Written by Alan Hopley
Updated over a week ago

Advice about Coronavirus - for families

For Families > Nanny Service > Advice on coronavirus

Written by Alan Hopley
Updated over a week ago

About our Part-Time Nanny Service

Why do I need to become an employer?

For Families > Nanny Service > About our Part-time Nanny Service

Written by Loren Meade
Updated over a week ago

How much does it cost?

For Families > Nanny Service > About our Part-Time Nanny Service

Written by Loren Meade
Updated over a week ago

What if I need 5 days of care a week?

For Families > Nanny Service > About our Part-Time Nanny Service

Written by Loren Meade
Updated over a week ago

Can the after school nannies look after babies and toddlers?

For Families > Nanny Service > About our Part-Time Nanny Service

Written by Loren Meade
Updated over a week ago

How do I contact you?

For Families > Nanny Service > About our Part-Time Nanny Service

Written by Loren Meade
Updated over a week ago

What if my situation changes?

For Families > Nanny Service > About our Part-Time Nanny Service

Written by Loren Meade
Updated over a week ago

Can I pay my nanny using childcare vouchers or Tax-Free Childcare?

For Families > Nanny Service > About our Part-Time Nanny Service

Written by Loren Meade
Updated over a week ago

Do I have to offer a minimum number of hours?

For Families > Nanny Service > About our Part-Time Nanny Service

Written by Loren Meade
Updated over a week ago

Can I share my nanny with another family?

For Families > Nanny Service > About our Part-Time Nanny Service

Written by Loren Meade
Updated over a week ago

Can your nannies help with morning drop-offs?

For Families > Nanny Service > About our Part-Time Nanny Service

Written by Loren Meade
Updated over a week ago

Do you have any helpful content on parenting?

For Families > Nanny Service > About our Part-Time Nanny Service

Written by Loren Meade
Updated over a week ago

Can I hire a nanny for fewer than 9 hours a week?

For Families > Nanny Service > About our Part-Time Nanny Service

Written by Loren Meade
Updated over a week ago

Where does your service operate?

For Families > Nanny Service > About our Part-Time Nanny Service

Written by Loren Meade
Updated over a week ago

Are you expanding your service to new areas in London?

For Families > Nanny Service > About our Part-Time Nanny Service

Written by Loren Meade
Updated over a week ago

Finding you a Great Nanny

What is the process for finding a nanny?

For Families > Nanny Service > Finding you a Great Nanny

Written by Loren Meade
Updated over a week ago

How many nannies can I message?

For Families > Nanny Service > Finding you a Great Nanny

Written by Support
Updated over a week ago

Can I have a trial with the nanny?

For Families > Nanny Service > Finding you a Great Nanny

Written by Loren Meade
Updated over a week ago

How long will it take to find a nanny?

For Families > Nanny Service > Finding you a Great Nanny

Written by Loren Meade
Updated over a week ago

I need a nanny next term / in the future - when should I register?

For Families > Nanny Service > Finding you a Great Nanny

Written by Loren Meade
Updated over a week ago

Why is it that my friend has found a nanny but I haven’t?

For Families > Nanny Service > Finding you a Great Nanny

Written by Loren Meade
Updated over a week ago

How can I maximise my chances of finding a nanny?

For Families > Nanny Service > Finding you a Great Nanny

Written by Loren Meade
Updated over a week ago

What happens when I decide to hire a nanny?

For Families > Nanny Service > Finding you a Great Nanny

Written by Loren Meade
Updated over a week ago

What support do Koru Kids offer after I’ve agreed to work with a nanny?

For Families > Nanny Service > Finding you a Great Nanny

Written by Loren Meade
Updated over a week ago

Emergency Care (Early Years Service only)

For Families > Nanny Service > Finding you a Great Nanny

Written by Support
Updated over a week ago

What can Nannies do?

Is there a minimum or maximum number of hours per week the nannies can do?

For Families > Nanny Service > What can Nannies do?

Written by Loren Meade
Updated over a week ago

What can the nanny help with?

For Families > Nanny Service > What can Nannies do?

Written by Loren Meade
Updated over a week ago

What is the maximum amount of time a nanny can travel to reach to my home?

For Families > Nanny Service > What can Nannies do?

Written by Loren Meade
Updated over a week ago

What languages do the nannies speak? Can I get someone who speaks French, for example?

For Families > Nanny Service > What can Nannies do?

Written by Loren Meade
Updated over a week ago

Can the nannies drive?

For Families > Nanny Service > What can Nannies do?

Written by Loren Meade
Updated over a week ago

Are nannies also available for babysitting?

For Families > Nanny Service > What can Nannies do?

Written by Loren Meade
Updated over a week ago

Are nannies available in the holidays?

For Families > Nanny Service > What can Nannies do?

Written by Loren Meade
Updated over a week ago

About our Nannies - Recruitment and Vetting

Who are your nannies? Where do you recruit them from?

For Families > Nanny Service > About our Nannies - Recruitment and Vetting

Written by Loren Meade
Updated over a week ago

How do you vet nannies?

For Families > Nanny Service > About our Nannies - Recruitment and Vetting

Written by Loren Meade
Updated over a week ago

How do you train your nannies?

For Families > Nanny Service > About our Nannies - Recruitment and Vetting

Written by Loren Meade
Updated over a week ago

Are the nannies DBS checked and first aid trained?

For Families > Nanny Service > About our Nannies - Recruitment and Vetting

Written by Loren Meade
Updated over a week ago

What are your recruitment criteria?

For Families > Nanny Service > About our Nannies - Recruitment and Vetting

Written by Loren Meade
Updated over a week ago

Why do university students make great after school nannies?

For Families > Nanny Service > About our Nannies - Recruitment and Vetting

Written by Loren Meade
Updated over a week ago

What if I need a DBS check for a country other than the UK?

For Families > Nanny Service > About our Nannies - Recruitment and Vetting

Written by Loren Meade
Updated over a week ago

Tips for Interviewing a Nanny

We want to work together! What's next?

For Families > Nanny Service > Tips for Interviewing a Nanny

Written by Loren Meade
Updated over a week ago

What questions should be covered?

For Families > Nanny Service > Tips for Interviewing a Nanny

Written by Loren Meade
Updated over a week ago

When should we meet?

For Families > Nanny Service > Tips for Interviewing a Nanny

Written by Loren Meade
Updated over a week ago

Where should we meet?

For Families > Nanny Service > Tips for Interviewing a Nanny

Written by Loren Meade
Updated over a week ago

Should we do a phone interview first?

For Families > Nanny Service > Tips for Interviewing a Nanny

Written by Loren Meade
Updated over a week ago

Who should be at the meeting?

For Families > Nanny Service > Tips for Interviewing a Nanny

Written by Loren Meade
Updated over a week ago

Payments and Payroll

How does Payment and Payroll Work?

For Families > Nanny Service > Payments and Payroll

Written by Support
Updated over a week ago

Do I need to pay maternity pay, sick pay, taxes or pension contributions?

For Families > Nanny Service > Payments and Payroll

Written by Loren Meade
Updated over a week ago

Do I have to pay for the nanny's travel costs?

For Families > Nanny Service > Payments and Payroll

Written by Loren Meade
Updated over a week ago

What is a PAYE Scheme and why do I need one?

For Families > Nanny Service > Payments and Payroll

Written by Loren Meade
Updated over a week ago

Why have I received a letter from HMRC or The Pensions Regulator?

For Families > Nanny Service > Payments and Payroll

Written by Loren Meade
Updated over a week ago

What about pensions?

For Families > Nanny Service > Payments and Payroll

Written by Loren Meade
Updated over a week ago

What if my nanny’s hours aren’t right?

For Families > Nanny Service > Payments and Payroll

Written by Loren Meade
Updated over a week ago

How does the 9 hour weekly minimum work?

For Families > Nanny Service > Payments and Payroll

Written by Loren Meade
Updated over a week ago

What if my nanny can’t work for 9 hours each week?

For Families > Nanny Service > Payments and Payroll

Written by Loren Meade
Updated over a week ago

Where do I download the Koru Kids app?

For Families > Nanny Service > Payments and Payroll

Written by Loren Meade
Updated over a week ago

Legals relating to you as the Nanny's Employer

Public Liability insurance

For Families > Nanny Service > Legals relating to you as the Nanny's Employer

Written by Josh Sasto
Updated over a week ago

Do I need to have employers' liability insurance?

For Families > Nanny Service > Legals relating to you as the Nanny's Employer

Written by Loren Meade
Updated over a week ago

Can I use a nanny cam? Guidance on the use of surveillance equipment in your home

For families > Nanny Service > Legals relating to you as the Nanny's Employer

Written by Support
Updated this week

Does my nanny have the right to work in the UK?

For Families > Nanny Service > Legals relating to you as the Nanny's Employer

Written by Loren Meade
Updated over a week ago

How does the employment contract work?

For Families > Nanny Service > Legals relating to you as the Nanny's Employer

Written by Loren Meade
Updated over a week ago

How does holiday pay for nannies work?

For Families > Nanny Service > Legals relating to you as the Nanny's Employer

Written by Loren Meade
Updated over a week ago

How much holiday is our nanny entitled to?

For Families > Nanny Service > Legals relating to you as the Nanny's Employer

Written by Loren Meade
Updated over a week ago

Can I change anything on the contract?

For Families > Nanny Service > Legals relating to you as the Nanny's Employer

Written by Loren Meade
Updated over a week ago

What is the notice period?

For Families > Nanny Service > Legals relating to you as the Nanny's Employer

Written by Loren Meade
Updated over a week ago

Are the contracted hours flexible?

For Families > Nanny Service > Legals relating to you as the Nanny's Employer

Written by Loren Meade
Updated over a week ago

Do I have to pay the nanny all year around?

For Families > Nanny Service > Legals relating to you as the Nanny's Employer

Written by Loren Meade
Updated over a week ago

My nanny's pregnant - what do I do?

For Families > Nanny Service > Legals relating to you as the Nanny's Employer

Written by Loren Meade
Updated over a week ago

Does Koru Kids have Grievance, Disciplinary, and Dismissal Procedures?

For Families > Nanny Service > Legals relating to you as the Nanny's Employer

Written by Loren Meade
Updated over a week ago

Is my nanny entitled to sick pay?

For Families > Nanny Service > Legals relating to you as the Nanny's Employer

Written by Loren Meade
Updated over a week ago

Is my nanny entitled to maternity pay?

For Families > Nanny Service > Legals relating to you as the Nanny's Employer

Written by Loren Meade
Updated over a week ago

Do I need a National Insurance number?

For Families > Nanny Service > Legals relating to you as the Nanny's Employer

Written by Loren Meade
Updated over a week ago

Why is Koru Kids not mentioned in the contract?

For Families > Nanny Service > Legals relating to you as the Nanny's Employer

Written by Loren Meade
Updated over a week ago

Why doesn’t the nanny’s wage in the contract look like what I thought I’d be paying?

For Families > Nanny Service > Legals relating to you as the Nanny's Employer

Written by Loren Meade
Updated over a week ago

Can I take my nanny on our family holiday?

Key information when taking your nanny on a working holiday.

Written by Support
Updated over a week ago

Engaging with your Nanny

How do Koru Kids help me manage my relationship with my nanny?

For Families > Nanny Service > Engaging with your nanny

Written by Loren Meade
Updated over a week ago

What if I need help with my nanny?

For Families > Nanny Service > Engaging with your Nanny

Written by Loren Meade
Updated over a week ago

What if my nanny misses a shift?

For Families > Nanny Service > Engaging with your Nanny

Written by Loren Meade
Updated over a week ago

What if my nanny and I want to stop working together?

For Families > Nanny Service > Engaging with your Nanny

Written by Loren Meade
Updated over a week ago

Lending your nanny money

For Families > Nanny Service > Engaging with your Nanny

Written by Loren Meade
Updated over a week ago

Let's talk: regular catchups & feedback

For Families > Nanny Service > Engaging with your Nanny

Written by Romilly
Updated over a week ago

Expenses – managing cash and cards appropriately

For Families > Nanny Service > Engaging with your Nanny

Written by Loren Meade
Updated over a week ago

What are the Koru Kids standards?

For Families > Nanny Service > Engaging with your Nanny

Written by Support
Updated over a week ago

Finding a new Koru Kids nanny

For Families > Nanny Service > Engaging with your Nanny

Written by Loren Meade
Updated over a week ago

Getting your Nanny off to a Great Start

Top Tips for Settling In

For Families > Nanny Service > Getting your nanny off to a great start

Written by Support
Updated over a week ago

How can I get my relationship with my nanny off to a great start?

For Families > Nanny Service > Getting your nanny off to a great start

Written by Support
Updated over a week ago

What should I cover during my nanny's shadowing day?

For Families > Nanny Service > Getting your nanny off to a great start

Written by Support
Updated over a week ago

What notes should I write for my nanny to help them as they start their role?

For Families > Nanny Service > Getting your nanny off to a great start

Written by Support
Updated over a week ago

Why should I establish working norms with my nanny?

For Families > Nanny Service > Getting your nanny off to a great start

Written by Support
Updated over a week ago

Can I share a nanny with another family?

For Families > Nanny Service > After School Nanny Share

Written by Loren Meade
Updated over a week ago

What is a nanny share?

For Families > Nanny Service > After School Nanny Share

Written by Susie Carr
Updated over a week ago

How much does a nanny share cost?

For Families > Nanny Service > After School Nanny Share

Written by Susie Carr
Updated over a week ago

How do I find a family to nanny share with?

For Families > Nanny Service > After School Nanny Share

Written by Susie Carr
Updated over a week ago

Do I have to find a family who need exactly the same days and times each week?

For Families > Nanny Service > After School Nanny Share

Written by Susie Carr
Updated over a week ago

I have a family to share a nanny with - now what?

For Families > Nanny Service > After School Nanny Share

Written by Susie Carr
Updated over a week ago

Where should the care take place in a nanny share?

For Families > Nanny Service > After School Nanny Share

Written by Susie Carr
Updated over a week ago

Can there be more than 2 families in a nanny share?

For Families > Nanny Service > After School Nanny Share

Written by Susie Carr
Updated over a week ago

How do payments work in a nanny share?

For Families > Nanny Service > After School Nanny Share

Written by Susie Carr
Updated over a week ago

How do contracts work in a nanny share?

For Families > Nanny Service > After School Nanny Share

Written by Susie Carr
Updated over a week ago

Why do I need a PAYE scheme if I’m in a nanny share?

For Families > Nanny Service > After School Nanny Share

Written by Susie Carr
Updated over a week ago

Coronavirus - when your nanny can and can't work

Advice about Coronavirus - for families

Why do I need to become an employer?

How much does it cost?﻿

What if I need 5 days of care a week?

Can the after school nannies look after babies and toddlers?

How do I contact you?

What if my situation changes?

Can I pay my nanny using childcare vouchers or Tax-Free Childcare?

Do I have to offer a minimum number of hours?

Can I share my nanny with another family?

Can your nannies help with morning drop-offs?

Do you have any helpful content on parenting?

Can I hire a nanny for fewer than 9 hours a week?

Where does your service operate?

Are you expanding your service to new areas in London?

What is the process for finding a nanny?

How many nannies can I message?

Can I have a trial with the nanny?

How long will it take to find a nanny?

I need a nanny next term / in the future - when should I register?

Why is it that my friend has found a nanny but I haven’t?

How can I maximise my chances of finding a nanny?

What happens when I decide to hire a nanny?

What support do Koru Kids offer after I’ve agreed to work with a nanny?

Emergency Care (Early Years Service only)

Is there a minimum or maximum number of hours per week the nannies can do?

What can the nanny help with?

What is the maximum amount of time a nanny can travel to reach to my home?

What languages do the nannies speak? Can I get someone who speaks French, for example?﻿

Can the nannies drive?﻿

Are nannies also available for babysitting?

Are nannies available in the holidays?

Who are your nannies? Where do you recruit them from?

How do you vet nannies?

How do you train your nannies?

Are the nannies DBS checked and first aid trained?

What are your recruitment criteria?

Why do university students make great after school nannies?

What if I need a DBS check for a country other than the UK?

We want to work together! What's next?

What questions should be covered?

When should we meet?

Where should we meet?

Should we do a phone interview first?

Who should be at the meeting?

How does Payment and Payroll Work?

Do I need to pay maternity pay, sick pay, taxes or pension contributions?

Do I have to pay for the nanny's travel costs?

What is a PAYE Scheme and why do I need one?

Why have I received a letter from HMRC or The Pensions Regulator?

What about pensions?

What if my nanny’s hours aren’t right?

How does the 9 hour weekly minimum work?

What if my nanny can’t work for 9 hours each week?

Where do I download the Koru Kids app?

Public Liability insurance

Do I need to have employers' liability insurance?

Can I use a nanny cam? Guidance on the use of surveillance equipment in your home

Does my nanny have the right to work in the UK?

How does the employment contract work?

How does holiday pay for nannies work?

How much holiday is our nanny entitled to?

Can I change anything on the contract?

What is the notice period?

Are the contracted hours flexible?

Do I have to pay the nanny all year around?

My nanny's pregnant - what do I do?

Does Koru Kids have Grievance, Disciplinary, and Dismissal Procedures?﻿

Is my nanny entitled to sick pay?

Is my nanny entitled to maternity pay?﻿

Do I need a National Insurance number?

Why is Koru Kids not mentioned in the contract?

Why doesn’t the nanny’s wage in the contract look like what I thought I’d be paying?

Can I take my nanny on our family holiday?

How do Koru Kids help me manage my relationship with my nanny?

What if I need help with my nanny?

What if my nanny misses a shift?

What if my nanny and I want to stop working together?

How much does it cost?

What languages do the nannies speak? Can I get someone who speaks French, for example?

Can the nannies drive?

Does Koru Kids have Grievance, Disciplinary, and Dismissal Procedures?

Is my nanny entitled to maternity pay?