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How To Set Up And Use Subhub Sign

Overview

SubHub Sign lets you create templates, map signature fields, send envelopes, and track completion in one workflow.

Why this matters first: Faster signatures mean faster project kickoff, fewer missed documents, and cleaner audit trails.

💡 Industry term: Envelope = the package sent for signature (document + recipients + signing order/rules).

Prerequisites

  • Admin permissions

  • Active SubHub Sign token from your SubHub Sign account

  • At least one PDF contract template ready to upload

Step-by-Step Instructions

Part A: Connect the Integration

  1. Go to Manage IntegrationsIntegrations.

  2. Open the E-sign tab.

  3. Click Connect on the SubHub Sign card.

  4. Paste token and click Verify and connect.

Part B: Create and Map a Template

  1. Open Document ManagerSubHub Templates and click + Add.

  2. Fill template basics (name, email subject/body, recipients, signing flow).

  3. Open field mapping and drag fields like Signature, Initial, Date Signed, and Text.

  4. Use Associated Fields for auto-fill values (customer name, address, etc.).

  5. Click Preview, then Save / Save and Close.

Part C: Send Contracts and Track Progress

  1. In a proposal, click E-sign.

  2. Choose Sign Via SubHub Sign (immediate) or Send Via SubHub Sign (email).

  3. Complete signer flow: Start → sign/initial → Submit.

  4. Monitor status in E-sign Activity until all recipients complete.

Part D: Keep Templates Organized and Maintainable

  1. Use SubHub Folders to group templates by state, utility, or finance partner.

  2. Use Clone for variants instead of rebuilding templates from scratch.

  3. To replace a template document, open template Edit and use document replacement.

Pro Tips

💡 Create one “golden template” and clone it for each market/state.

💡 Always run Preview before sending live contracts.

⚠️ If auto-fill data looks blank, recheck Associated Fields mapping.

Real-World Example

An HVAC + solar contractor sets up one base financing agreement template, clones it into CA/TX/AZ variants, and sends envelopes directly from proposals. Contract turnaround drops from 3 days to same day.

Troubleshooting / FAQ

Question

Answer

Integration will not connect

Confirm token validity and that it belongs to the correct organization.

Recipient did not receive email

Verify email address, spam filter, and envelope status in E-sign Activity.

Auto-filled fields are empty

Ensure each placeholder has the correct Associated Field mapping.

Need to update contract language

Replace the PDF in template edit mode, then preview and re-save mappings.

Change Log Summary

Change

Details

Original Title

How To Set Up And Use Subhub Sign

New Title

Set Up and Run SubHub Sign End-to-End for Faster Contract Signing

Key Updates

Condensed 60-step original into role-based workflow, added why-first context, integrated 16 strategic screenshots, added operations-focused tips and FAQs

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