Why This Matters
To keep your account secure and ensure compliance, SubcontractorHub requires identity verification through a service called Recheck. This is a one-time process where you verify your government-issued ID and take a quick selfie using your phone.
Once verified, you'll have full access to the platform. It takes about 5–10 minutes, and this guide walks you through every step.
What You'll Need
A SubcontractorHub account (any role)
A government-issued photo ID (driver's license, passport, etc.)
A smartphone with a camera
Access to the email address linked to your account
Step-by-Step Instructions
🔔 Note: This is a sequential process — you'll start on your computer, switch to your phone for photos, then return to your computer to finish.
Step 1: Open Your Profile
Click on your profile name in the top-right corner of SubcontractorHub.
Step 2: Select "Your Profile"
Click "Your Profile" from the dropdown menu.
Step 3: Start Verification
Click "Verify with Recheck" on your profile page.
Step 4: Log In or Create a Recheck Account
You'll be redirected to a new tab. If you already have a Recheck account, enter your email. Otherwise, continue to create a new one.
Step 5: Create Your Recheck Account (If Needed)
Enter your name, email address, and role. Check the acknowledgment box and click Continue.
Step 6: Enter the Verification Code
Check your email for a verification code from Recheck. Enter the code and click Continue.
Step 7: Add a Backup Email (Optional)
You can add a backup email for account recovery, or click Skip to move on.
Step 8: Begin ID Verification
Click "Begin ID Verification" to start the identity check process.
Step 9: Start Verifying
Click "Begin Verifying" to proceed.
Step 10: Switch to Your Phone
You'll see a QR code on screen. Scan it with your phone's camera to continue the process on your mobile device. Alternatively, you can email yourself the link.
Step 11: Photograph Your ID (Front)
Using your phone, take a clear photo of the front of your government-issued ID.
Step 12: Confirm Your ID Photo
Review the photo and click "Use this Photo" if it's clear and readable.
Step 13: Start Face Verification
After your ID uploads, you'll be prompted to verify your face. Click "Get Started."
Step 14: Allow Camera Access
Click "Allow" to grant camera access on your phone for the selfie.
Step 15: Take Your Selfie
Click "Take Photo" to capture your face for verification.
Step 16: Complete Phone Verification
Once your photo is verified, click "Click Here to Finish" on your phone.
Step 17: Return to Your Computer
Your phone will prompt you to return to your original device (computer).
Step 18: Finish on Your Computer
Back on your computer, click "Click Here to Finish" to complete the process.
Step 19: Add Licenses (Optional)
You can now add any professional licenses to your profile, or click Skip to continue.
Step 20: Grant Access to SubcontractorHub
Click "Continue" to grant access back to SubcontractorHub.
🎉 You're verified! Your identity verification through Recheck is now complete and you have full platform access.
Real-World Example
Mike just joined a roofing company that uses SubcontractorHub. On his first day, his manager asks him to verify his identity. Mike clicks "Verify with Recheck" on his profile, creates a quick account, scans the QR code with his phone, snaps a photo of his driver's license, takes a selfie, and he's done in 7 minutes. Now he can access all the tools he needs to manage projects.
Pro Tips
💡 Have your ID ready before you start — this avoids hunting for it mid-process
💡 Use good lighting when photographing your ID and taking your selfie — blurry photos may be rejected
💡 Make sure your phone has a stable internet connection for the photo upload
💡 The QR code expires — if you take too long, refresh the page and scan again
💡 This is a one-time process — once verified, you won't need to do it again unless your account changes
Troubleshooting
Issue | Solution |
QR code won't scan | Try adjusting the distance or brightness; or use the "email link" option instead |
Photo rejected | Make sure the entire ID is visible, the image is sharp, and there's no glare |
Selfie verification failed | Remove glasses or hats, ensure good lighting, and hold your phone at eye level |
Didn't receive verification code | Check your spam folder; try resending the code after 60 seconds |
Can't return to computer after phone step | Click the "Click Here to Finish" link on your computer browser tab |
Verification stuck at processing | Wait a few minutes — if it doesn't resolve, restart the process from your profile |
Key Terms
Recheck — A third-party identity verification service integrated with SubcontractorHub
ID Verification — The process of confirming your identity by photographing a government-issued ID and matching it with a selfie
Customer Portal — Not involved here; this verification is for SubcontractorHub platform users (employees/contractors)
Last updated: May 8, 2026 | Batch 08 rewrite from original "How To Use Verify With Recheck In SubcontractorHub"