Why This Matters

Automations take repetitive work off your plate so your team can focus on selling and serving customers. Set it up once and let SubcontractorHub handle the busywork.

Admins can set up specific emails to notify them when an automation fails. This ensures that issues are flagged immediately, allowing teams to respond faster, fix errors quickly, and keep workflows running smoothly without unnoticed disruptions. Follow the steps below to set up automation fail emails.

What You'll Need

Admin access to SubcontractorHub
A web browser (Chrome or Edge recommended)

Step-by-Step Instructions

Step 1

Click "Settings" in your organization profile.

Step 2

Scroll down to "Automation Settings".

Step 3

Click the "Edit" icon.

Step 4

Enter the email addresses you want to notify in the field located under "Value". You can add multiple emails, separated by commas.

Step 5

Click "Update" to save your setup. Note: When an automation fails, the specified email addresses will receive an email similar to the one shown below.

Additional Screenshots

These additional screenshots show the complete workflow:

Pro Tips

💡 Automation tip: Start simple and add complexity once you've confirmed the basic flow works.
🔄 Monitor it: Check your automation history to catch any failed runs early.
📋 Name clearly: Use descriptive names so your team knows what each automation does.

Troubleshooting

Problem	Solution
I don't see this option	Make sure you have Admin access. Some features require specific permissions.
Changes aren't saving	Try refreshing your browser and make sure you clicked Save before navigating away.
Something looks different from the screenshots	SubcontractorHub updates regularly. The feature works the same way — the layout may just look slightly different.
Automation not triggering	Check that the trigger conditions are met and the automation is turned on. Review the automation history for error details.

Last updated: 2026-07-23 · Source: How to Set Up Automation Fail Email?