Using Triib Admin

Learn how to best use Triib for your gym and community

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85 articles in this collection
Written by Chez Gaspercic and Aaron Ammerman
Members / Staff

How to change the color of each staff member's time blocks for an appointment

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Written by Aaron Ammerman
Updated over a week ago

How to add/change a staff photo

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Written by Aaron Ammerman
Updated over a week ago

Staff List Overview

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Written by Aaron Ammerman
Updated over a week ago

Can I restrict any areas of the platform from certain staff members?

Yes! Admins can restrict certain areas of the platform from staff members.
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Written by Aaron Ammerman
Updated over a week ago

How to a Set-Up Split Class Rate?

Paying two coaches for one class
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Written by Chez Gaspercic
Updated over a week ago

How to set up a coach's payroll details?

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Written by Aaron Ammerman
Updated over a week ago

How to Update Staff Pay Rate

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Written by Chez Gaspercic
Updated over a week ago

How to Update Staff Information

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Written by Aaron Ammerman
Updated over a week ago

How to Pay Coaches Different Rates for Different Classes

Learn how to pay a different rate for a speciality class or open gym
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Written by Chez Gaspercic
Updated over a week ago

How to Set Up Staff Commissions

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Written by Aaron Ammerman
Updated over a week ago

Staff Access Settings

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Written by Chez Gaspercic
Updated over a week ago

How to make a staff member an active coach

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Written by Chez Gaspercic
Updated over a week ago

How to Archive or Delete a Member

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Written by Chez Gaspercic
Updated over a week ago

Triib: Staff List

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Written by Chez Gaspercic
Updated over a week ago

How to Pay an Hourly Staff Member Through Triib

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Written by Chez Gaspercic
Updated over a week ago

What is the coaching schedule?

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Written by Chez Gaspercic
Updated over a week ago

What is the difference between admin, coach, and staff?

Find out how to best associate an employee in Triib
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Written by Chez Gaspercic
Updated over a week ago
Messaging

Member Communication

Key ways Triib helps you communicate with your members
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Written by Chez Gaspercic
Updated over a week ago

Sending Messages

Learn how to message group(s) and/or individual(s) through multiple channels including email, text, and in-app mobile messages.
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Written by Chez Gaspercic
Updated over a week ago

Multi-Channel Messaging

Send a text, email and Mobile App message to members with one click
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Written by Chez Gaspercic
Updated over a week ago

How to Send Emails

Learn how to send emails to a group(s) or individual(s)
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Written by Chez Gaspercic
Updated over a week ago

How to Auto-Populate Information in Emails

a listing of variables that can be used in emails to generate information
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Written by Chez Gaspercic
Updated over a week ago

How to send a text message

Learn how to text messages to a group(s) or individual(s)
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Written by Chez Gaspercic
Updated over a week ago

Opt-Out of Text Messaging

Member's who do not want to receive text messages can opt-out
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Written by Chez Gaspercic
Updated over a week ago

How to send a message to the Mobile APP

Learn how to send messages to group(s) or individual(s) Mobile APP Messages
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Written by Chez Gaspercic
Updated over a week ago

Email Template for Multi-Channel Messages

Various ways to create messaging templates for Multi-Channel Messages
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Written by Chez Gaspercic
Updated over a week ago

Email History in Triib

Learn how to search emails you've sent through Triib Messaging
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Written by Chez Gaspercic
Updated over a week ago
Memberships

How to Charge a Parent for a Child's Attendance Pack

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Written by Chez Gaspercic
Updated over a week ago

How to Update Membership Plan Prices

Making an adjustment to Membership Plans that involve a price change?
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Written by Chez Gaspercic
Updated over a week ago

How to Transfer a Membership Plan

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Written by Chez Gaspercic
Updated over a week ago

How to Create a Trial Week

Do you offer a free trial or trial promotion at your gym?
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Written by Chez Gaspercic
Updated over a week ago

How to use term lengths

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Written by Chez Gaspercic
Updated over a week ago

How to Add a Membership Plan to a Member

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Written by Aaron Ammerman
Updated over a week ago

What is a membership billing period?

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Written by Chez Gaspercic
Updated over a week ago

When to use a membership vs an attendance pack (punch card)?

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Written by Chez Gaspercic
Updated over a week ago

How to Delete/Disable a Membership Plan

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Written by Aaron Ammerman
Updated over a week ago

How to Share an Attendance Pack

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Written by Aaron Ammerman
Updated over a week ago

Apply a One Time Discount

Guide to applying a one time discount to an upcoming invoice
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Written by Aaron Ammerman
Updated over a week ago

Workaround: 1:1 Sessions as Classes

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Written by Chez Gaspercic
Updated over a week ago

Memberships: Adding a Hold

Adding a hold to your members profile
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Written by Chez Gaspercic
Updated over a week ago

Adding a Membership Plan to a Member

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Written by Chez Gaspercic
Updated over a week ago

Connecting child and parent accounts

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Written by Chez Gaspercic
Updated over a week ago

How to Set a Member to be paid for by Another Member

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Written by Chez Gaspercic
Updated over a week ago

Membership Plans & Attendance Packs

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Written by Chez Gaspercic
Updated over a week ago
Dashboards / Reporting

On Hold Report

Find your current, upcoming and expired member holds.
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Written by Aaron Ammerman
Updated over a week ago

Membership Type Breakdown Report

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Written by Chez Gaspercic
Updated over a week ago

Breaking Down the Admin Dashboard

Understanding everything on your Admin Dashboard and what it means to you.
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Written by Chez Gaspercic
Updated over a week ago

Newly Joined Report

What does the newly joined report on your dashboard reflect.
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Written by Chez Gaspercic
Updated over a week ago

Failed Payments Report

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Written by Chez Gaspercic
Updated over a week ago

What determines my active members?

Understanding how Active Members are calculated on the dashboard
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Written by Chez Gaspercic
Updated over a week ago

Does Triib Connect with Quickbooks?

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Written by Chez Gaspercic
Updated over a week ago

How to use the Class List Dashboard

Understanding the Class List Dashboard
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Written by Aaron Ammerman
Updated over a week ago

Weekly Overview Report

What is the Weekly Overview Report on the Dashboard
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Written by Aaron Ammerman
Updated over a week ago

Headcount Report

Understanding the Headcount Report on the Dashboard
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Written by Aaron Ammerman
Updated over a week ago

What is the Monthly Overview Report?

A look at the Monthly Overview on your Dashboard
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Written by Chez Gaspercic
Updated over a week ago

What is the At-Risk Report?

How to create settings for the At-Risk Report
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Written by Chez Gaspercic
Updated over a week ago

Monthly Overview Report

Understanding the Monthly Overview Report on the Dashboard
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Written by Chez Gaspercic
Updated over a week ago

What is a prospect?

What are considered prospects in Triib
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Written by Chez Gaspercic
Updated over a week ago

No Show Report

You can pull a report of members who RSVP'd, but no-showed.
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Written by Aaron Ammerman
Updated over a week ago

Income Summary Report

Breaking down the Income Summary Report
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Written by Chez Gaspercic
Updated over a week ago

Daily Overview Report

Explanation on what the daily overview report is on the dashboard
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Written by Chez Gaspercic
Updated over a week ago

Managing Prospects in Triib

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Written by Chez Gaspercic
Updated over a week ago