Go to Triib
All Collections
Using Triib Admin
Using Triib Admin
Learn how to best use Triib for your gym and community
85 articles in this collection
Written by
Mandi
and
Aaron Ammerman
Understanding the Basics - Part 2
Learn about Messaging, Staff Info, Memberships, and Waivers
Written by
Mandi
Updated over a week ago
Understanding the Basics - Part 1
Are you new to Triib and not sure how to use it every day? Learn the basics here!
Written by
Mandi
Updated over a week ago
Members / Staff
How to change the color of each staff member's time blocks for an appointment
Written by
Aaron Ammerman
Updated over a week ago
How to add/change a staff photo
Written by
Aaron Ammerman
Updated over a week ago
Staff List Overview
Written by
Aaron Ammerman
Updated over a week ago
Can I restrict any areas of the platform from certain staff members?
Yes! Admins can restrict certain areas of the platform from staff members.
Written by
Aaron Ammerman
Updated over a week ago
How to a Set-Up Split Class Rate?
Paying two coaches for one class
Written by
Mandi
Updated over a week ago
How to set up a coach's payroll details?
Written by
Aaron Ammerman
Updated over a week ago
How to Update Staff Pay Rate
Written by
Mandi
Updated over a week ago
How to Update Staff Information
Written by
Aaron Ammerman
Updated over a week ago
How to Pay Coaches Different Rates for Different Classes
Learn how to pay a different rate for a speciality class or open gym
Written by
Mandi
Updated over a week ago
How to Set Up Staff Commissions
Written by
Aaron Ammerman
Updated over a week ago
Staff Access Settings
Written by
Mandi
Updated over a week ago
How to make a staff member an active coach
Written by
Mandi
Updated over a week ago
How to Archive or Delete a Member
Written by
Mandi
Updated over a week ago
Triib: Staff List
Written by
Mandi
Updated over a week ago
How to Pay an Hourly Staff Member Through Triib
Written by
Mandi
Updated over a week ago
What is the coaching schedule?
Written by
Mandi
Updated over a week ago
What is the difference between admin, coach, and staff?
Find out how to best associate an employee in Triib
Written by
Mandi
Updated over a week ago
Class Schedule
How to Add a Non Recurring Class
Written by
Aaron Ammerman
Updated over a week ago
How to Update a Class
Learn how to change or update a class
Written by
Mandi
Updated over a week ago
How to bulk cancel all classes for a day
Learn how to quickly cancel your classes for the day
Written by
Mandi
Updated over a week ago
Messaging
Member Communication
Key ways Triib helps you communicate with your members
Written by
Mandi
Updated over a week ago
Sending Messages
Learn how to message group(s) and/or individual(s) through multiple channels including email, text, and in-app mobile messages.
Written by
Mandi
Updated over a week ago
Multi-Channel Messaging
Send a text, email and Mobile App message to members with one click
Written by
Mandi
Updated over a week ago
How to Send Emails
Learn how to send emails to a group(s) or individual(s)
Written by
Mandi
Updated over a week ago
How to Auto-Populate Information in Emails
a listing of variables that can be used in emails to generate information
Written by
Mandi
Updated over a week ago
How to send a text message
Learn how to text messages to a group(s) or individual(s)
Written by
Mandi
Updated over a week ago
Opt-Out of Text Messaging
Member's who do not want to receive text messages can opt-out
Written by
Mandi
Updated over a week ago
How to send a message to the Mobile APP
Learn how to send messages to group(s) or individual(s) Mobile APP Messages
Written by
Mandi
Updated over a week ago
Email Template for Multi-Channel Messages
Various ways to create messaging templates for Multi-Channel Messages
Written by
Mandi
Updated over a week ago
Email History in Triib
Learn how to search emails you've sent through Triib Messaging
Written by
Mandi
Updated over a week ago
Memberships
How to Charge a Parent for a Child's Attendance Pack
Written by
Mandi
Updated over a week ago
How to Update Membership Plan Prices
Making an adjustment to Membership Plans that involve a price change?
Written by
Mandi
Updated over a week ago
How to Transfer a Membership Plan
Written by
Mandi
Updated over a week ago
How to Create a Trial Week
Do you offer a free trial or trial promotion at your gym?
Written by
Mandi
Updated over a week ago
How to use term lengths
Written by
Mandi
Updated over a week ago
How to Add a Membership Plan to a Member
Written by
Aaron Ammerman
Updated over a week ago
What is a membership billing period?
Written by
Mandi
Updated over a week ago
When to use a membership vs an attendance pack (punch card)?
Written by
Mandi
Updated over a week ago
How to Delete/Disable a Membership Plan
Written by
Aaron Ammerman
Updated over a week ago
How to Share an Attendance Pack
Written by
Aaron Ammerman
Updated over a week ago
Apply a One Time Discount
Guide to applying a one time discount to an upcoming invoice
Written by
Aaron Ammerman
Updated over a week ago
Workaround: 1:1 Sessions as Classes
Written by
Mandi
Updated over a week ago
Memberships: Adding a Hold
Adding a hold to your members profile
Written by
Mandi
Updated over a week ago
Adding a Membership Plan to a Member
Written by
Mandi
Updated over a week ago
Connecting child and parent accounts
Written by
Mandi
Updated over a week ago
How to Set a Member to be paid for by Another Member
Written by
Mandi
Updated over a week ago
Membership Plans & Attendance Packs
Written by
Mandi
Updated over a week ago
Digital Waivers / Contracts
Best Practice for Using Two Waivers
Written by
Aaron Ammerman
Updated over a week ago
How to use the Quick Waiver
anyone who hasn't signed your waiver yet to, quickly, do so
Written by
Mandi
Updated over a week ago
How to view who hasn't signed the Liability Waiver?
Learn how to run a report for those that are missing liability waivers
Written by
Mandi
Updated over a week ago
How to Modify a Liability Waiver
Requiring New Signature on Liability Waiver Change
Written by
Mandi
Updated over a week ago
How Waiver Signatures Work
Written by
Mandi
Updated over a week ago
How to Send Missing Waiver Reminders
View Missing Waivers and Send Signature Reminders
Written by
Aaron Ammerman
Updated over a week ago
Programs / Coaches Corner
How do I remove/delete a programmed workout?
Written by
Mandi
Updated over a week ago
How to Post a Blog
Written by
Mandi
Updated over a week ago
Coaches Corner: Programming a Workout
Written by
Mandi
Updated over a week ago
Store
How to sell through the store
Admins can check out products for customers in your admin site.
Written by
Aaron Ammerman
Updated over a week ago
How to Transfer an Attendance Pack
Need to transfer a membership or attendance pack to another member's account?
Written by
Mandi
Updated over a week ago
How to Add an Attendance Pack to a Member
Written by
Mandi
Updated over a week ago
How to Use a Coupon Code for Online Purchases
Written by
Mandi
Updated over a week ago
How to Apply a Gift Certificate to a Member's Account
Written by
Mandi
Updated over a week ago
Purchasing Attendance Packs
Written by
Mandi
Updated over a week ago
How to Sell Gift Certificates Online
Written by
Mandi
Updated over a week ago
Dashboards / Reporting
On Hold Report
Find your current, upcoming and expired member holds.
Written by
Aaron Ammerman
Updated over a week ago
Membership Type Breakdown Report
Written by
Mandi
Updated over a week ago
Breaking Down the Admin Dashboard
Understanding everything on your Admin Dashboard and what it means to you.
Written by
Mandi
Updated over a week ago
Newly Joined Report
What does the newly joined report on your dashboard reflect.
Written by
Mandi
Updated over a week ago
Failed Payments Report
Written by
Mandi
Updated over a week ago
What determines my active members?
Understanding how Active Members are calculated on the dashboard
Written by
Mandi
Updated over a week ago
Does Triib Connect with Quickbooks?
Written by
Mandi
Updated over a week ago
How to use the Class List Dashboard
Understanding the Class List Dashboard
Written by
Aaron Ammerman
Updated over a week ago
Weekly Overview Report
What is the Weekly Overview Report on the Dashboard
Written by
Aaron Ammerman
Updated over a week ago
Headcount Report
Understanding the Headcount Report on the Dashboard
Written by
Aaron Ammerman
Updated over a week ago
What is the Monthly Overview Report?
A look at the Monthly Overview on your Dashboard
Written by
Mandi
Updated over a week ago
What is the At-Risk Report?
How to create settings for the At-Risk Report
Written by
Mandi
Updated over a week ago
Monthly Overview Report
Understanding the Monthly Overview Report on the Dashboard
Written by
Mandi
Updated over a week ago
What is a prospect?
What are considered prospects in Triib
Written by
Mandi
Updated over a week ago
No Show Report
You can pull a report of members who RSVP'd, but no-showed.
Written by
Aaron Ammerman
Updated over a week ago
Income Summary Report
Breaking down the Income Summary Report
Written by
Mandi
Updated over a week ago
Daily Overview Report
Explanation on what the daily overview report is on the dashboard
Written by
Mandi
Updated over a week ago
Managing Prospects in Triib
Written by
Mandi
Updated over a week ago
Appointments
Triib Appointments: Overview
Written by
Mandi
Updated over a week ago
Appointments: Legacy Personal Training
Written by
Mandi
Updated over a week ago