How To's

Quick snippets to help users learn how to make the most of DragonFly MAX.

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67 articles in this collection
Written by Clint Sanders, Brandon Wallace, and Rachael Merritt
Parent How-To's

"Do parents need an account?"

Having a parent account helps keep you connected with your child's teams and healthcare providers.
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Written by Clint Sanders
Updated over a week ago

"I'm not getting a reset password or verification code email. When will I get it?"

With verification or when resetting an email password, you should get an email with a code. Here is what to do if you don't.
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Written by Rachael Merritt
Updated over a week ago

"How do I complete my child's School Paperwork and Forms?"

Getting your paperwork done is the most important thing for parents using DragonFly. Here's the steps you need to take to get this done.
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Written by Clint Sanders
Updated over a week ago

"How do I add my child to a new sport or team?"

You can request that your child be added to a new sport or team through your child's profile on the DragonFly website.
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Written by Clint Sanders
Updated over a week ago

"How Do I Add a Student to Another School?"

Need to be connected to different schools? Changing schools this year? Just "Connect to School or Association" in DragonFly.
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Written by Brandon Wallace
Updated over a week ago

Linking An Athlete And Parent Account

Connecting accounts is easily done with a simple invite code.
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Written by Clint Sanders
Updated over a week ago

"How long will I be 'Waiting for Approval'?"

Approvals are a security feature for DragonFly MAX schools. But parents don't have to wait for approval to complete their child's paperwork.
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Written by Clint Sanders
Updated over a week ago

"How do I upload the NFHS Sportsmanship Form?"

Here are the steps if your state athletic association requires you to upload your completion certificate for the NFHS Sportsmanship Course.
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Written by Clint Sanders
Updated over a week ago

"I picked the wrong user role. How can I fix this?"

If you are a parent and chose "Athlete" as your role, you can make this correction by revoking your initial access request.
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Written by Clint Sanders
Updated over a week ago

How do I add my child on the website?

Parents can add and manage their child's profile and submit paperwork to the school.
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Written by Rachael Merritt
Updated over a week ago

"What do I do if my children go to different schools? Do I need another account?"

There's no need for parents to have multiple accounts. Add as many children to your account as needed, no matter where they go to school.
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Written by Clint Sanders
Updated over a week ago

Adding Your Profile Picture

The first step in having a great user experience on MAX is to share your beautiful face with the world.
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Written by Clint Sanders
Updated over a week ago
Eligibility Management for Schools

"How Do I Set Up Next Year's School Requirements?"

In a few clicks, DragonFly will copy all of your current year's eligibility requirements and duplicate those for the upcoming year.
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Written by Clint Sanders
Updated over a week ago

Athlete Eligibility Tools

DragonFly has such powerful eligibility tools, you'll wonder how you ever survived without them. Getting in the game couldn't be easier.
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Written by Clint Sanders
Updated over a week ago

"How do I certify my athletes?"

Can this athlete play or not? School Administrators always have the final say on whether a student is certified to participate.
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Written by Clint Sanders
Updated over a week ago

"Can I change the view of the Eligibility Checklist?"

Our checklist is designed to open with a broad overview of all your school's athletes, then narrowed down to see exactly what you need.
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Written by Clint Sanders
Updated over a week ago

"How do I review an athlete's completed electronic paperwork or uploaded documents?"

The Document Viewer in the Eligibility Checklist makes quick work of reviewing your athlete's eligibility requirements.
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Written by Clint Sanders
Updated over a week ago

"How do I approve an uploaded Physical Exam (or other document)?"

Using the Document Viewer, you can quickly view and approve any uploaded document, as well as commenting on uploads and electronic forms.
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Written by Clint Sanders
Updated over a week ago

"How do I reject an uploaded Physical Exam (or other document)?"

Not every uploaded document should be approved for an eligibility requirement. Schools can reject a document that doesn't meet the standard.
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Written by Clint Sanders
Updated over a week ago

Handling Coach Requirements

Do you need to approve/reject coach requirements?
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Written by Brandon Wallace
Updated over a week ago
Athletic Director How-To's

Game Worker Management

Assign and pay your 1099 workers in the game schedule so that all communications and scheduling happens in one place.
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Written by Rachael Merritt
Updated over a week ago

How do I submit forms to my association?

The Vault will enable you to complete and send digital forms to your association. No more printing, scanning or mailing!
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Written by Rachael Merritt
Updated over a week ago

"How do I complete the AHSAA Post-Season Financial Reports?"

Now that tournaments are underway, Host Schools can quickly submit financial reports to AHSAA and send payments to participating schools.
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Written by Clint Sanders
Updated over a week ago

"How do I edit a team's setup information?"

You can always make any necessary edits to your team's setup information at any time.
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Written by Clint Sanders
Updated over a week ago

How do I register for an association event or school event?

You can find and register for events hosted by your school or association on your Today page. Event registration is quick and easy.
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Written by Clint Sanders
Updated over a week ago

How do I join my Coaches/Administrators Association?

Join your coaches or administrators association from your Today page on the DragonFly website.
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Written by Clint Sanders
Updated over a week ago

View and Print a Receipt for Your School or Association

The 'Invoices' section contains receipts and invoices for any payments your organization has made through the platform.
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Written by Rachael Merritt
Updated over a week ago

Create a Payment Voucher for Officials and Game Workers

You can generate a voucher in the game schedule to verify game fees and attendance.
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Written by Rachael Merritt
Updated over a week ago

How do I archive my teams and graduated students?

You can remove seniors from your current team without losing their records.
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Written by Rachael Merritt
Updated over a week ago

Add Facilities for Your School or Organization

Adding your facilities creates a mapped geolocation for your games and events and provides directions to your officials and opposing team(s)
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Written by Rachael Merritt
Updated over a week ago

Create and Sign a Game Contract

Some state associations require participating schools to sign a contract for each regular-season game.
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Written by Rachael Merritt
Updated over a week ago

Enable a Data Integration with VNN

Share your rosters, game schedules and scores in DragonFly with your school's VNN website.
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Written by Rachael Merritt
Updated over a week ago

Add and Manage a DragonFly Cash Account

Cash Accounts are holding accounts on the platform where your money is securely stored and organized.
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Written by Rachael Merritt
Updated over a week ago

How do I add a calendar integration?

Sync your calendar on DragonFly with Google, Apple and Outlook.
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Written by Rachael Merritt
Updated over a week ago

How do I send an email through DragonFly?

Our messages feature on the web platform allows you to send an email and a message on the mobile app.
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Written by Rachael Merritt
Updated over a week ago

Set Up Your Officiating Links

An Officiating Link connects a school team to their officials association. It allows associations to view schedules and assign officials.
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Written by Rachael Merritt
Updated over a week ago

How do I update sports for an account?

You can add a sport or change the sports for someone in DragonFly by visiting their profile.
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Written by Clint Sanders
Updated over a week ago

How do I cancel and reschedule a game?

Canceling a game on your schedule will notify those involved and give you the option of rescheduling.
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Written by Rachael Merritt
Updated over a week ago

How do I set up and fund my DragonFly Cash Account?

Schools and associations that want to pay officials and game workers can add money to their cash account by ACH transfer or check.
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Written by Rachael Merritt
Updated over a week ago

How can I show my teams on the public website?

Make your teams visible by selecting the 'Diplay on Public Website' setting.
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Written by Rachael Merritt
Updated over a week ago

How Do I Add a Tri-Match to my Game Schedule?

Select 'Create Tri-Match' in the Game Schedule and we'll walk you through the steps of adding the match and all three contests.
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Written by Rachael Merritt
Updated over a week ago

How do I update my school or team classification?

It's quick and easy to provide your state competition levels in DragonFly. Classifications can be done schoolwide or by individual team.
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Written by Rachael Merritt
Updated over a week ago

"Can I have multiple roles and schools connected to my account?

Do you wear a lot of hats at different schools? Manage them all with one account.
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Written by Rachael Merritt
Updated over a week ago

How do I access and pay my Catastrophic Insurance invoice from the AHSAA?

This invoice will be automatically generated in the Payments menu for school administrators in Alabama.
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Written by Rachael Merritt
Updated over a week ago

Frequently Asked Questions (FAQs) for School Administrators and Staff

Browse this list for quick answers to our most frequent school administrator and staff questions
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Written by Rachael Merritt
Updated over a week ago

"How do I approve coaches, athletic trainers and other administrators into my school on DragonFly?"

The athletic director, principal and other users with proper permissions can approve people into their school.
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Written by Rachael Merritt
Updated over a week ago

"Where do I edit my sports or teams?"

Understand the process of adding and deleting sports from your student profile.
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Written by Rachael Merritt
Updated over a week ago

"How do I declare my sports for the school year?"

Some state associations require a school administrator to submit sport declarations through DragonFly by a set deadline.
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Written by Rachael Merritt
Updated over a week ago

How do I get a game sanctioned?

Through the DragonFly Game Schedule, you can send a sanction request to the organizations that handle your sanctioning.
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Written by Rachael Merritt
Updated over a week ago

"What is the Rostered Column on my Eligibility Checklist?"

Some states require a coach to officially roster students when adding them to their team.
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Written by Rachael Merritt
Updated over a week ago

"What is the PC Column on my Eligibility Checklist?"

"PC" stands for Principal Certified. Some states require the Principal to certify students and coaches before they participate.
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Written by Rachael Merritt
Updated over a week ago

What is the Public Directory?

Provide a team and staff listing for other schools and associations.
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Written by Rachael Merritt
Updated over a week ago

Input and Manage Your Game Schedule

Adding your schedule to DragonFly gets everyone ready for the upcoming season and puts your games in place for officiating assigners.
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Written by Rachael Merritt
Updated over a week ago

"How do I add people to my school?"

Our process for inviting staff, students and parents to your school is quick and easy.
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Written by Rachael Merritt
Updated over a week ago

"How do I set up a fee for my athletes or coaches?"

Collecting participation fees can be easily managed through our secure payments platform.
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Written by Rachael Merritt
Updated over a week ago

"What if I have different roles at my school?"

Users only need one login to use DragonFly, even if you have multiple schools or roles at the same school.
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Written by Clint Sanders
Updated over a week ago

"How do I approve and pay for cards or passes for people at my school or district?"

Athletic directors, principals and superintendents can approve and pay for passes/cards for their school or district.
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Written by Rachael Merritt
Updated over a week ago