How to Set Up a Recurring Payment

Setting up a recurring payment with Chexy Wallet is quick and easy. Follow these steps to get started:

Chexy requires a minimum payment amount of $30 per transaction for all recurring payments.

1. Click "New Payment"

On your Dashboard, select "New Payment" to begin the setup process.

Important: Chexy requires a minimum of 5 business days between completing your payment setup and your first scheduled payment date. This allows time to charge your credit card and transfer funds before paying your bill.

2. Select Your Payout Method

Choose how your payee will receive the payment:

Pre-Authorized Debit (PAD) – Your payee withdraws funds from your Chexy Wallet like a bank account.
Interac e-Transfer – We send payment to your payee's email through Interac e-Transfer.
Bill Pay – Payment is sent to a registered payee, just like through your banking app.

Not sure which payout method to choose? Check with your payee to see which options they accept.

3. Enter Payment Details

Provide the following information:

Payee details – The landlord, service provider, or biller you are paying.
Payment amount – The fixed amount that will be paid each cycle.

4. First-Time Setup Requirements

If you haven't already:

Verify your identity – Chexy requires identity verification through Plaid due to Federal KYC regulations.
Add your preferred credit card – The one you want to earn rewards on. This card will be charged 4 business days before the due date to ensure funds settle in time for payment.

Scheduling Payments

You can schedule payments in advance for both recurring and one-time payment types.

When you reach the Payment Date screen, you'll see a calendar with available dates. Here's what to know:

The earliest payment date you can select is 4 business days from today. This rule cannot be bypassed.
For PAD or Bill Pay, you cannot choose weekends or Canadian holidays, since payments are not processed on those days.
For Interac e-Transfer, you may choose any date.
You can schedule a payment a minimum of 4 business days in the future and up to a maximum of one year in advance.

If you want your payment on the last day of the month, choose the last day in the calendar picker and it will dynamically adjust to the last day of each month (31, 30, 28, etc.) depending on the length of the month.

Can I change the amount or date of a scheduled payment?

One-time Payments: No, you cannot make changes after a payment has been scheduled. However, you can cancel the scheduled payment by clicking on it from your home screen and selecting "Cancel scheduled payment." Once cancelled, you can schedule a new payment with updated details.
Recurring Payments: Yes, you can make changes after a payment has been scheduled.

Payment Frequencies

Chexy supports the following payment frequencies:

Weekly
Biweekly
Semi-monthly
Monthly

To select a frequency:

Select your recipient and preferred payment delivery method (PAD, Bill Pay, or e-Transfer).
Enter your payment amount and payment date.
Go to "Repeat" and select your payment frequency. For example, choose "Weekly on Wednesday" or "Biweekly every Wednesday" — the day will match whichever day you are setting up the payment on.

Tip: If you do not find your recipient in the dropdown, you can add a new recipient by clicking on "Add New."

Independent Due Dates

Yes, each payment can have its own due date. For example, your rent might be due on the 1st, while your car lease is set for the 15th. There is no requirement for payments to share the same date.

Troubleshooting: Can't Set Up a One-Time PAD Payment or Find Your Bill Pay Payee

If you're unable to set up a one-time PAD payment or your Bill Pay recipient is missing, this is usually related to how the payee was previously saved.

How to Fix It

Please follow these steps: