Products
81 articles
Hidden products to staff from the back office
Manage the visibility of your products online
Change the expiry date of a pass or an appointment pass for a member
Create an off-peak pass
Understanding the theoretical marginal value
How to order, categorize and filter your passes and appointment passes on the manager side
Make membership/registration fees mandatory for the purchase of a pass
Create an "early bird" pass
Create a pass
Universal pass : creation and functionalities
Penalties on no-show
How to create categories on passes
Manage the compatibility of your passes with your activities/workshops
Create a pass with credits giving access to VOD only
Activate the penalty system on passes with unlimited credits
Create an Unlimited Pass - Marginal Contribution
How to create a VOD pass compatible with one ore more on demand videos' categories
Create a multi-credit pass
Create a free trial course
Create a duo offer for your workshops
How to create a hybrid pass compatible with online classes and VOD
Create a pass for your Open Day
Manage and modify your members' pass
Add a validity extension for all your members' passes
Understand the validity configuration of a pass that is valid N days after purchase
Understand the display of the number of credits on a pass
How to bulk extend the validity of your passes
Create a discovery pass for your new customers
How to create shared passes to use them in different studios (franchises)
How franchise shared passes work across studios
Restrict Who Can Buy An Appointment Pass
Create an appointment pass
Create an appointment pass that starts on the first booking
Forcing payment on the spot
Make an appointment pass compatible with a specific appointment session (duration)
How to book an appointment without paying, and regularize it later.
Allow your members to pay later when renting a room
How to create Gift cards
How to add a background image on gift cards
How to retrieve a Gift card link
How to deactivate/cancel a gift card from the backoffice when you have the wrong recipient
How to use gift card on manager side to pay invoices
How to buy a gift card (member side)
Manage gifts between customers
How to use the different types of gift cards on the backoffice
How to set up a custom value gift-card
How to resolve the issue of a customer who has activated her gift card but does not see the balance in her account
Create a promotional code
Offer a pass to its members.
Give a discount on the first month of a subscription (membership)
Apply a coupon to an invoice or to a subscription
Subscribe a member on credit to create a SEPA direct debit report
How to give a discount on a subscription
Communicate a promotional code only to the members who have booked a specific class
Create a voucher campaign
What is the reason for the 12-character minimum requirement for promo codes, and how does it affect existing ones?
Subscription with fixed date billing
How to find and download the legal terms of a subscription?
How to bulk pause all the memberships of a subscription
Create an unlimited monthly subscription
The different ways of purchasing subscriptions
Create your subscriptions
Pause a subscription
Bill and manage subscriptions
Stop a subscription (membership) that has not started yet
Manage your subscriptions
Set up a pack subscription
Changing the price of a subscription
Stop/cancel and refund a subscription
Billing a customized subscription
How to modify the pass associated to a subscription that has already started
How to create a subscription with unlimited credits that can be used the following month is not used
Buy a subscription through the app
How can your members cancel their subscription?
How to add a commitment period to your subscriptions?
How to track subscriptions cancelled by your members?
How to enable your members to cancel their subscriptions?
New subscription contract