You can manually adjust the point balance for customers in their point description page.

You are able to choose if you want to add or subtract points.

Determine the quantity of points to be moved.

You can input 1 or more points but you cannot insert more than the customer's total points when subtracting points.

Normally manual adjustments to points will not extend the expiration dates for the points.

If you click on the check box for "Extend Expiration Dates", the new expiration dates will be calculated based on the adjustment date.

You can set the type of the manual adjustment. The following options can be selected.

The selected type will show in the point history list, but will still have the manual adjustment icon for specification.

You can set a reason for your manual adjustment.

This will only be displayed to store staffs so please use it for internal notes.

are the available option.

If a reason is selected, you can also leave a memo.

You can note what ever you want up to 80 letters, and this message can be seem by hover over the icon on the right side of the adjustment history.