🎭 Creating and Managing Events and Show Sites
Building show sites, your org site, and widgets.
143 articles
Picking Your Show Type and Building Your Event
Copying a Previous or Live Production
The Show Details Page
Your Performance List
Creating Presale Codes
Leaving Messages For Your Patrons on Your Show Site
Setting Up Donations
Adding an Additional Performance After Publishing
Changing the Date and/or Time of a Performance
General Ledger Information (GL Account)
Sell Until Time
Optional Event Messages on Certain Show Dates
Sending a Group Email to Patrons
Customizing Your Show Site - Assets and URL
Customizing Your Show Site - Design
Customing Your Show Site - Home Page
Customizing Your Show Site - Tickets Page
Customizing Your Show Site - Donate Page
Customizing Your Show Site - About Page
Customizing Your Show Site - Cast Page
Customizing Your Show Site - Creative Page
Specs and Files Type Requirements for Original and Licensed Artwork
Customizable Website Text Editor Feature
Copying Show Elements - Cast, Creative, and About Pages
Hiding Your Organization Name in the Header
Reusing a Custom URL for Your Show Site
Changing to On The Stage Custom Art
Can I Add Additional Tabs to My Show Site Toolbar?
🎬 Setting Yourself Up for Livestream Success with OTS
What is a Livesteam? What is CenterStream?
What is a Livestream RTMP Feed?
What Equipment is Required to Livestream a DIY Performance?
DIY Settings for a Livestream Production
Virtual Production Types
Adding a Livestream to an Existing Live Event
Removing A Livestream from an Event Site
How Do My Livestream Ticket Holders Watch My Production?
Livestream Only Showing a Black Screen
Ticket Types: Pricing By Sections on Seating Charts
Ticket Types: On Your Show Details Tab
Ticket Types: Dependencies
Ticket Types: On Your Performance Lists
Ticket Types: Members Only Ticket Types
Box Office: Ticket Type Improvements - New Production Workflows
Ticket Types Combos: Tickets with Added Merch
Disabling Ticket Types
Adjusting General Admission Seating Capacity
Having a Custom Seating Chart Built by OTS
Applying an Existing Chart to Your New Event
Creating a Seating Chart With Prices That Vary By Location (Section Seating and Tables)
Deleting a Seating Chart
Opening or Copying a Seating Chart
Customizing Your Seating Chart
Editing Seating Chart Sections
Creating a New Section in the Seating Chart
Editing Seating Chart Stage Size Settings
Adding Text, Circles & Rectangles to Your Seating Chart
Editing Individual Rows of Your Seating Chart
Adding and Removing Seats from a Row on a Seating Chart
Moving a Row in the Seating Chart
Overview of Individual Seat Settings in the Seating Chart
Adding Box Office Holds to a Seating Chart
Changing Ticket Pricing to Location Based Seating Pricing
Deleting a Single Seat from a Seating Chart
I Can't View My Whole Seating Chart in Design Mode.
Curving an Entire Section on Your Seating Chart
Increasing and Decreasing Space Between Seats on Your Seating Chart
Adding or Removing a Curve from an Individual Row on Your Seating Chart
Nudging (Slightly Moving) a Row Left or Right on Your Seating Chart
Adjusting Row Sequence (Seat Numbers) on Your Seating Chart
Rotating Seats on Your Seating Chart
Selecting a Reserved Seating Chart for Your Event
Moving A Section On Your Seating Chart
Building Tables and Seats On Your Stage
Accessing Your Seating Chart From Your Dashboard
Viewing Seating Chart with Sales and Patron Data
Reserved Seating or General Admission?
Reserved and General Admission Seating Chart: How to Include a General Admission Section
Blocking or Unblocking Seats on Your Seating Chart After Publishing Your Site
Accessibility Acknowledgements and Companion Seats
What Things Can and Cannot Be Changed After Publishing?
Changing Your Event Name
Changing My Show Venue Before and After Publishing
Changing Ticket Fee Structure Before and After Publishing
Changing from Reserved Seating to General Admission or General Admission to Reserved Before and After Publishing
Adding, Editing, and Limiting Ticket Types After Publishing
Changing Ticket Types for Individual Show Dates After Publishing
How Do I Turn Ticket Sales On or Off?