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Akada Support Articles
Akada Support Articles

Welcome to the Akada knowledge base. Whether you are brand new to our software or have been with us for 20 years, here you will find everything you need to know to help you use Akada efficiently. To find what you want, scroll the article titles below or type a few keywords into the search bar above. If you can't find the answer here, please don't hesitate to contact us via the intercom chat feature or by phone at 800.286.3471.

139 articles

Parent Portal FAQs

Common questions parents ask about the parent app

Parent Portal FAQ


Here you'll find instruction for virtually any screen in your Akada database.

Session Management - Adding a New Session
Staff Info - Qualifications
Staff Information - Notes
Staff Information - Time Entry
Staff Information - Classes
Adding a Class
Class Info - Charge/Credit Class
Class Information - Attendance
Class Information Screen - Overview
Class Information - Details
Class List Screen
Class Information - Enrollment
Class Information - Requirements
Class Information - Recitals
Class Information - Waitlisted
School Info
Text Messaging
Session Management - Switching Sessions
Session Management - Deleting a Session
Session Management - Clear Session Data
Posting Tuition Charges
Session Management - Edit Session
Admin Settings - Importing Data
Admin Settings - School Statistics
Admin Settings - Clear School Data
Posting Late Fees
Registrations Page
Akada Express App for iPhone and Android
Report Notes
Student Information - Overview
Student Information - Billing Summary
Student Defaults
Class Defaults
Student Information - Classes
Charge Codes
Student Information - History
Student Information - Student Documents
Processing Online Registrations
Customer Access Settings – Create Account Settings
What is my Transactions Password?
Account Billing Settings
Adding a New Account and Student
Entering Refunds
Entering Charges & Payments for a Single Account
Account Contacts
Account Transactions Screen
Customer Access Settings – Existing Account Settings
Account Pages
Customer Access Settings – General Settings
Tuition Set-up
Account Defaults
Account Information
Account Reports
Admin Settings - Uploads
Applying Payments
Text Messaging - Subscribing