Public Pyn Help & Support

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78 articles in this collection
Written by Julianna Kapjian-Pitt, Sebastian Fröstl, and Tam T.
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Setting up SFTP

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Written by Tam T.
Updated over a week ago

Sign into Pyn using Google or Microsoft

On this page: Google SSO, Microsoft Authentication, and information for IT
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Written by Julianna Kapjian-Pitt
Updated over a week ago

Configure a Custom Sender

Further personalize your messages by adding a company domain as a sender
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Written by Julianna Kapjian-Pitt
Updated over a week ago

Add Pyn to your company's allow-list

Information for IT to ensure emails get delivered
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Written by Julianna Kapjian-Pitt
Updated over a week ago

Using Pyn with Slack

Learn how Pyn works with Slack
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Written by Sebastian Fröstl
Updated over a week ago

Connect to your HRIS

Information on how to get employee data into Pyn with our HRIS Integrations
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Written by Julianna Kapjian-Pitt
Updated over a week ago

Connect to Slack

Send Pyns directly in Slack
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Written by Julianna Kapjian-Pitt
Updated over a week ago

Connect your personal Slack account with Pyn

Send Pyns as direct messages from you on Slack
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Written by Julianna Kapjian-Pitt
Updated over a week ago

Connect to Okta

Information on configuring Okta for Single Sign On
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Written by Julianna Kapjian-Pitt
Updated over a week ago

Add or deactivate users and admins

Setting up access to Pyn
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Written by Julianna Kapjian-Pitt
Updated over a week ago

Communicate to your organization about Pyn

Guidance on how to prep your company to start using Pyn
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Written by Julianna Kapjian-Pitt
Updated over a week ago

Set Your Company Theme

Make your content more engaging and personalized
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Written by Julianna Kapjian-Pitt
Updated over a week ago
🎁 Add more to your Pyns

Embed a Google Form

How to capture form submissions in a Pyn
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Written by Julianna Kapjian-Pitt
Updated over a week ago

Embed a YouTube video

Add a YouTube video to your Pyns
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Written by Julianna Kapjian-Pitt
Updated over a week ago

Add personalization tokens

Include tokens to make Pyns feel more personalized for recipients
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Written by Julianna Kapjian-Pitt
Updated over a week ago

Create a Read and Accept message

Pyn's Read and Accept feature allows you to easily automate and track a recipient's acceptance of policies or other content
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Written by Julianna Kapjian-Pitt
Updated over a week ago

Customize emails with your email signature

Use signatures to further personalize emails
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Written by Julianna Kapjian-Pitt
Updated over a week ago

Customize emails with your company's logo

Adding a logo helps your emails look branded
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Written by Julianna Kapjian-Pitt
Updated over a week ago

Add a reminder to your message

Pyn's Reminders feature allows you to easily remind a recipient to read or action an email or Slack message
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Written by Julianna Kapjian-Pitt
Updated over a week ago

Embedding images in your short messages

How to add images without creating a long message
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Written by Julianna Kapjian-Pitt
Updated over a week ago

Adding Attachments to a Pyn

Attachments will be be available for employees to download from Pyns sent via email and Slack
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Written by Julianna Kapjian-Pitt
Updated over a week ago

Adding a gif to your Pyn

Including a gif is a great way to add context and a personalized touch to a message
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Written by Julianna Kapjian-Pitt
Updated over a week ago

Transitioning from email to Pyn

Consider these decisions you’ll need to make to help your Pyns get read and actioned
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Written by Julianna Kapjian-Pitt
Updated over a week ago

Create a Custom Group

Create and manage custom employee groups
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Written by Julianna Kapjian-Pitt
Updated over a week ago

Connect your Gmail account with Pyn

Send messages from your Gmail
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Written by Tam T.
Updated over a week ago

Understand Groups in Pyn

Groups capture lifecycle, standard, and demographic descriptions of employees
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Written by Julianna Kapjian-Pitt
Updated over a week ago

List of supported tokens

How to make your content more engaging and personalized for recipients
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Written by Julianna Kapjian-Pitt
Updated over a week ago

Enable the Birthday Moment Automation

Use the Birthday Automation to help consistently recognize employee birthdays
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Written by Julianna Kapjian-Pitt
Updated over a week ago

Create a Campaign

Campaigns are messages sent based on calendar dates for company events
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Written by Julianna Kapjian-Pitt
Updated over a week ago

Send to a Slack channel

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Written by Sebastian Fröstl
Updated over a week ago

Pyn 2022 Holidays and Observances content

Looking to create a campaign with all of your company’s holidays and observances? Pyn has plenty of content you can use!
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Written by Julianna Kapjian-Pitt
Updated over a week ago

How to check readership stats (and what they mean)

Pyn allows you to see performance of an individual email or Slack message sent to your employees
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Written by Julianna Kapjian-Pitt
Updated over a week ago