Communication failure occurs when the panel cannot communicate with our central station or Alarm.com service. Follow the steps below to bring your panel back online:
Swipe down to access the menu and select Settings.
Select Settings.
Select Advanced Settings and enter the master code.
Press System Test.
Press Cellular Test.
Press Start.
If successful, hit the house icon to return to home screen. If unsuccessful, please give us a call for further troubleshooting.
CA (587) 844-5377 | US (385) 832-9055