Skip to main content

2GIG DWS - Loss of Supervision

Discover essential troubleshooting tips and solutions for addressing the Loss of Supervision issue in 2GIG Door/Window Sensors.

Written by Ivan Lara

Instructions

  1. Ensure the panel is disarmed.

  2. Remove the sensor cover by depressing the tab on the end.

  3. Replace the cover.

  4. Test the sensor by opening and closing the door or window and checking the panel to make sure it is registering as open and closed.

  5. If the sensor is working correctly, you're done!

  6. If the Loss of Supervision error is still present, replace the sensor battery.

If the error persists, please call our Account Specialists for further assistance. CA (587) 844-5377 | US (385) 832-9055

Did this answer your question?