Always delete the device from the panel before trying to re-add it.
Most panels may have the edit Z-Wave feature disabled because of the difficulty of this task. We can assist you over the phone via our remote access if the system is disarmed.
CA (587) 844-5377 | US (385) 832-9055
To delete a Linear Z-Wave Garage Controller from a Z-Wave Network:
2GIG GC2
From the home screen, tap Services.
Tap Z-Wave.
Tap the Wrench icon.
Enter the master code.
Tap Remove Devices.
Press and release the link button on the garage door opener.
When a device is deleted successfully, the panel beeps.
2GIG GC3
From the home screen, tap System Settings.
Enter the master code.
Tap Smart Home Settings.
Tap Remove Devices.
Press and release the link button on the garage door opener.
When a device is deleted, the panel beeps twice and the device appears on the panel display.
Qolsys IQ
Tap Settings.
Enter the master code.
Tap Installation.
Tap Home Control Devices.
Tap Clear Device.
Press and release the link button on the garage door opener.
The panel beeps when a device has been deleted.
To enroll a Linear Z-Wave Garage Controller into a Z-Wave Network
2GIG GC2
From the panel's home screen, tap Services.
Tap Z-Wave.
Tap the Wrench icon.
Tap Add Devices.
Press and release the link button on the garage door opener.
When a device is added successfully, the panel beeps.
Devices should show up on the Alarm.com Manage Devices page and Fluent App within five minutes of adding the devices.
2GIG GC3
From the home screen, tap System Settings.
Enter the master code.
Tap Smart Home Settings.
Tap Add Devices.
Press and release the link button on the garage door opener.
When a device is successfully added, the panel beeps twice and the device shows up on the panel display.
Devices should show up on the Alarm.com Manage Devices page and Fluent App within five minutes of adding the devices.
Qolsys IQ
Log into the Partner Portal.
Find the customer account.
Click Equipment
Click Z-Wave Devices.
In Manage Devices, click Add a Z-Wave Device.
Wait for the bolded message: Checking for new devices on the network.
Press and release the link button on the garage door opener.
When a device is added successfully, it shows up on this screen following a 30-second delay.
Click Exit.
Devices should show up on the Alarm.com Manage Devices page and Fluent App within five minutes of adding the devices
To factory reset a Linear Z-Wave Garage Controller (GD00Z):
The reset process should be performed after the device has been deleted from the Z-Wave network. The reset process causes the GD00Z to forget its network information, but it does not remove it from the Z-Wave controller.
On the GD00Z, quickly press the link button five times in a row.
The GD00Z will sound a short beep, flash several double red lights, and then sound a long beep when successfully reset.