AP Mode (recommended)
The camera is in Access Point (AP) mode when the button LED is blinking white. If necessary, access AP mode by holding down the doorbell button for 45-50s and release when the LED turns to blinking white.
Using a Wi-Fi-capable device (e.g., smartphone or computer), find and connect to the camera’s network; the SSID should have the format ADC-VDB770 (XX:YY:ZZ) where XX:YY:ZZ is the last 6 characters of the MAC address, which is printed on the included reference card.
On the same device, open a web browser and enter http://vdb770install in the web address field. Follow the on-screen instructions to add the ADC-VDB770 to the Wi-Fi network. Verify the LED turns solid green, indicating the connection is complete.
WPS Mode (alternate)
Use WPS mode if you have easy access to the Wi-Fi router and the router has the WPS feature enabled. Note that some Internet Service Providers disable the WPS feature on customer routers. AP mode is the most reliable method for installing this device.
After the boot process is complete (the camera’s LED will be blinking white), hold down the doorbell button for 30-35s and release when the LED begins to blink blue.
Activate WPS Mode on the router. The doorbell will begin to connect to the Wi-Fi network. Verify the LED turns to solid green, indicating the connection is complete.
Enroll the Video Doorbell to the account
Add the device to the account by using the customer Fluent App, or by using a web browser and entering the following web address: www.alarm.com/addcamera.
Select the Video Doorbell from the video device list or enter in its MAC address to begin adding the device. The device’s MAC address is located on the included reference card.
Follow the on-screen instructions to finish adding the device.
Troubleshooting
If there are issues connecting the Alarm.com Video Doorbell to the account, power cycle the camera by pressing and holding the main button for 40-45 seconds until the LED starts blinking yellow. After the camera reboots, try connecting again.
If possible, power cycle the networking device that the camera is connected to, or move the camera closer to the networking device.
If issues persist, factory reset the Alarm.com Video Doorbell by pressing and holding the main button for at least 45-50 seconds until the LED starts blinking red and green. The camera will reboot with factory defaults.
It is important to note that if the camera has been previously installed to an Alarm.com account or has undergone a factory reset, it must be deleted before it can be installed again.
For more personalized help, you can reach our technical support team at:
🇺🇸 US Local: 385-832-9055 (USA)
🇨🇦 Canada Local: 587-844-5377 (Canada)
Our team is available at these times:
Monday to Saturday: 6 am to 8 pm MST
To ensure we can provide the best assistance, we recommend being on-site when calling our numbers. We often need to guide customers through troubleshooting steps.
Remember, we're here to help you every step of the way. Don't hesitate to reach out if you have any additional questions or need further guidance. 😊🔧