Call our Account Specialists at CA (587) 844-5377 | US (385) 832-9055 and request that your system be put on test for 1 hour. You will want to stay on the line with the agent until this test is completed.
Instructions:
Press and hold the Alarm button for 3–5 seconds or until the panel starts to alarm. Because the system will be on test mode, the authorities will not be called.
Disarm the panel by entering your 4-digit user code.
At your panel's Home screen, press the flashing Messages icon.
In the drop-down menu, tap Alarms.
Select Clear Alarm History.
Confirm with the Fluent agent that the signal was received.
If the error persists, please call our Account Specialists for further assistance
CA (587) 844-5377 | US (385) 832-9055