Button light guide
LED pattern | Description |
 Off |
Power off |
 Blinking yellow |
Camera power cycling |
 Solid red |
No local or Internet connection |
 Blinking red |
Power on, camera booting |
 Alternating red & green |
Camera resetting to factory default |
 Solid green |
Connected to Alarm.com |
 Blinking green |
Local network connection |
 Blinking blue |
WPS mode |
 Blinking white |
Wi-Fi Access Point mode |
Button functions
Use this table for Video Doorbells with firmware version 2160 or later.
Button push duration | LED pattern | On button release |
0-30s | Current State (no mode) | None |
30-35s | Blinking Blue | Enter WPS Mode |
35-40s | Blinking White | Enter AP Mode |
40-45s | Blinking Yellow | Power Cycle |
45-50s | Green/Red Alternating | Factory Reset |
>50s | Current State (no mode) | None |
Use this table for Video Doorbells with firmware versions before 2160.
Button push duration | LED pattern | On button release |
0-30s | No change (current state) | None |
30-45s | Blinking Blue | Enter WPS Mode |
45-60s | Blinking White | Enter AP Mode |
60-75s | Blinking Yellow | Power Cycle |
>75s | Green/Red Alternating | Factory Reset |
Note: If the indoor chime is enabled for the device, holding down the button will trigger a single indoor chime immediately after being pressed. If desired, the indoor chime can be disabled through the Customer Website before pressing the button to initiate one of the above modes.
For more personalized help, you can reach our technical support team at:
🇺🇸 US Local: 385-832-9055 (USA)
🇨🇦 Canada Local: 587-844-5377 (Canada)
Our team is available at these times:
Monday to Saturday: 6 am to 8 pm MST
To ensure we can provide the best assistance, we recommend being on-site when calling our numbers. We often need to guide customers through troubleshooting steps.
Remember, we're here to help you every step of the way. Don't hesitate to reach out if you have any additional questions or need further guidance. 😊🔧