How does Maildoso handle billing, renewal reminders, and subscription cancellations?
Maildoso provides clear and structured processes for billing, renewal notifications, and subscription cancellations. Below is an overview of these processes:
Billing Cycles and Charges
Domains: Domains are billed annually at a per-domain rate. They are not charged monthly and are separate from mailbox subscriptions.
Mailboxes: Mailbox plans are billed monthly, independent of domain registrations.
Renewal Notifications
Maildoso ensures customers are informed about upcoming subscription renewals. Renewal reminders are sent ahead of the charge date, with multiple notices provided prior to the renewal. This helps customers stay aware of their subscription timelines.
Cancellation Policies
When a cancellation is set and confirmed, no further charges will be applied to either the domain or mailbox subscription after the effective cancellation date. This ensures a seamless end to the subscription without unexpected charges. By following these guidelines, Maildoso ensures transparency and customer satisfaction in managing subscriptions.