nsave has been working with multiple card issuing partners to provide reliable card services across different regions. Due to recent changes with one of our issuing partners, new card issuance is currently unavailable.
This article explains what this means for your card request and your nsave account.
Pending card requests
If you previously requested a card but have not yet received one, your request has unfortunately been cancelled.
Our most recent card partner has stopped onboarding new users from certain countries, and we have not yet found an alternative provider that meets the service standards we expect.
If your request was pending:
Your card will not be issued
No action is required from you
Your nsave account remains fully functional
You can continue to send, receive, and manage your funds as usual.
Will cards become available again?
We are committed to bringing card services back once we can fully guarantee a reliable card provider and product experience.
When card services become available again , we will notify users through the app and official communications.
Will my existing card be affected?
No — if you already have an active card, it will continue to work as normal.
Need help?
If you have questions about your card request or account, you can contact the nsave support team:
Through the nsave app
By email at support@nsave.com