Hauler Hero does not offer Customer Success support for hardware, but we can share our learnings from our Hauler Heroes. Heroes include Fleet Operations Directors, General Managers, Owner Operators and Drivers with experience in the truck.
Overall our Heros report better performance and durability using a rugged tablet in the field versus a consumer grade tablet. We've outlined the specifications and some recommendations below.
Required Minimum Tablet Specifications
Category | Minimum Requirements |
Display | 8"–10", 700+ nits, Gorilla Glass |
Durability | MIL-STD-810G+, IP67+, -4°F to 140°F range |
Performance | 4GB RAM, 64GB+ storage, quad-core 2.0GHz+ CPU |
Connectivity* | 4G LTE, Wi-Fi 5+, GPS, Bluetooth 5.0 |
Power & Mount | 12V DC hardwired or rugged dock, RAM-compatible mount |
OS & Security | Android 10+, MDM-capable, secure boot |
*PLEASE MAKE SURE THE TABLETS YOU BUY ARE CELLULAR DATA CAPABLE. Sometimes it's hard to tell from an online listing. It's better to double check before you purchase than find out later that they are not.
Hauler Recommended Tablets
Tablet Model | Cellular Capability |
OUKITEL RT9 | Yes – 4G LTE (T-Mobile, AT&T, Verizon compatible) |
Samsung Galaxy Tab Active4 Pro | Yes – 4G LTE |
Samsung Galaxy Tab Active5 | Yes – 5G & LTE capable |
Samsung Galaxy Tab Active5 Pro | Yes – 5G & LTE (confirmed for global and U.S. release) |
Zebra ET45 / ET5x | Yes – Configurable with 4G LTE |
Getac ZX70 / T800 | Yes – Optional 4G LTE module |
Data Plan
You will need a data plan added to the tablet through a local cellular provider. Always check the coverage map for your driver’s routes to ensure you select the best plan for your operation. Verizon is usually the best option, but some areas have better results with T-Mobile or AT&T. Your carrier will often give you tablets for free with a data subscription. You should sign up immediately once placing your deposit for Hauler Hero, and pause your data subscription pending your go-live.
A few of our customers are using a Verizon business plan - it’s a data pool that the tablets share or you can get unlimited in some deals. Cost for data ends up being about $20/tablet and we encourage you to start looking at Verizon or your best local coverage provider (ATT, TMobile) first before buying tablets. Often the data carrier will throw in the tablets for next to free with new data plans.
Tablet Mount Recommendations
Popular mounts with Hauler Heroes
Hero Favorite Mounting Configurations By Cab Layout
Choose based on your cab design, space constraints, safety requirements, visibility, convenience to grab and pull in and out of cradle without difficulty to charge again, policies around charging in the truck or in the break room, etc.
PP&E Recommended For Road App
