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Multiple Drivers on the Same Route

Updated Driver Path Visibility. Separates and identifies each driver’s movement, giving your office real-time clarity and cleaner map visibility.

Updated this week

When two or more drivers are active on the same route:

  • Each driver’s movement is tracked separately

  • The route path will stay the same color, but will now display a multi-driver icon when more than one driver is active

  • Hovering over the driver path will show:

    • Route name

    • Driver login (ensuring you can see who is who)

    • Driver speed at that moment

    • Timestamp for the data point

This makes multi-driver visibility significantly clearer, without the overlapping “garbled” lines seen in older versions.


Important: Drivers Must Use Their Own Login

To maintain accurate visibility:

  • Each driver must log in with their own unique login

  • Shared logins will not display separate driver paths

  • Proper logins ensure the system can differentiate and identify each driver in real time


How the New Driver Path Pop-Ups Work

In Route Manager, move your mouse along the displayed driver path. You’ll now see a pop-up window showing:

  • Which driver recorded that point

  • How fast they were moving

  • When the movement occurred

As you hover across the path, the information updates point-by-point, giving the office a live-style view of speed changes and driver activity throughout the route.


What’s Tracked (and What Isn’t)

  • This feature stamps the driver path with login, speed, and timestamp data, and this information remains visible in Route Manager moving forward

  • Reporting on this data is not yet available

    • Driver path details cannot be exported or queried through reports at this time (not to be confused by the Driver Sequence Report which is available)

    • All driver path details remain viewable only on the map


If two drivers are on one route (Driver A needs help and Driver B is jumping in) can Driver B see the stops already completed or does Driver A have to sync the data?

Depending on when Driver B jumps in and downloads the route. Also, it depends on if Driver A has internet connectivity and has uploaded all the stop’s data (completed states, etc).

If the following happens:

  1. Driver A finished some stops and has been fully sync with the the server

  2. To know if app is fully sync, the web app should be able to see all the stops info and exceptions (if there’s any)

  3. Driver B log in and download the route

At this point, then Driver B should be able to see the status of the stops that Driver A did. However, if #1 didn’t complete, then Driver B would not be able to see the data

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