Fees
12 articles
One Time Fee
Recurring discount on service
Fees - Overview
Late Fees
Late Fee only invoicingThese steps are recommended for when you wish to invoice customers for ONLY late fees and no other charges/work orders
Late Fee reviewWith this option you can review, apply & or waive assessed late fees
Disposal FeesAutomate your disposal ticket entry process
Rental Fees
Collection of articles to assist with using rental fees
Rental Fees OverviewOverview of rental fees: creating, assigning, customer account and invoicing
Set Up a Rental Period for a Configured ServiceHow to add and configure a rental period for a customer's service. Following these steps will allow you to define start and end dates, manage grace periods, and visualize billing…
How to Change a Rental Period's Start or End DateThis guide shows you how to change the start or end date for a rental period that has already been set. This is useful for correcting errors, adjusting billing cycles,…
How to Track Changes to a Rental PeriodFollowing these steps allows you to view a complete history of changes, including who made the update and when it occurred. You will need access to a customer's account and…
How to End a Rental Period Early by Resetting the Grace PeriodUsing the 'Reset grace period' function, you can split a single rental period into two, which is useful for accommodating early service terminations or changes in billing cycles.